Caliber - Green Bay - Southeast

4.6 (148reviews)
92%
2744 Manitowoc Rd,  Green Bay,  WI  54311

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (148)

Likely to Recommend

Repair Quality

Customer Service

My Experience

The experience was great, they kept constant contact with every stage as my truck was getting fixed. My truck looks great

Likely to Recommend

Repair Quality

Everything looks like a factory finish

Customer Service

There were in contact with every steps of the repair

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The process was so easy and fast

Repair Quality

Customer Service

Returned Clean

My Experience

I am so PLEASED how my car looks now with out the dents and cracks in it! Thank you sooo much!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I dropped my truck off on June 22. I was given that Friday (June 26) as a completion date. Someone had reached out to me on June 23rd about Transferring my truck to Green Bay to get the work done, which I was cool with. Upon calling on Monday (June 29th) they had not yet reach out to me about any updates. When I called I was told parts had just gotten ordered and were not expected to be delivered until Wednesday (June 30th, July 1st). Right there, why did I have a 7:30 appointment on the 22nd and it didn’t even get worked on until the 30th-1st. I’m satisfied with the work everything looks great, but the communication was not good, and I was without my vehicle for a week and a half to find out parts weren’t even ordered when I had called. I finally got it back today, 1 month later when it was expected to be back in a week.

Likely to Recommend

Repair Quality

Appreciate the f/u when insurance insisted on the type of bumper and it was incorrectly fitting but with help of tech Juan this was redone.

Customer Service

Your front desk Jennifer was everything, what a credit to your business to have a personality and hard working individual like that on your team! What an excellent first impression experience thanks to Jennifer!

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Close to rental car place and my home.

Repair Quality

Customer Service

Returned Clean

My Experience

Continuous updates

Likely to Recommend

Repair Quality

Great work and steady communication. Will use again if needed!

Customer Service

Likely to Recommend

Repair Quality

Crew was great to work with, Peyton and Jose. Vehicle looked great when I got back

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They are experts, and they made my truck look brand new.

My Experience

Professional and courteous were those that we interacted with. We are happy with the repair. We know the color is as close as can be. The left side seam from front bumper to side panel is just slightly off. The right side is perfectly aligned. We are happy with the repair.

Likely to Recommend

We are satisfied with the repair, so far.

Repair Quality

Overall the work was well done. Everyone we had contact with was courteous, professional and friendly.

Customer Service

Same

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great work ! Juan did amazing with all questions asked ! Will recommend

Returned Clean

My Experience

Over and above! Thanks so much

Likely to Recommend

Repair Quality

Awesome

Customer Service

Always a real human

Returned Clean

My Experience

I have been without my truck for 2 1/2 months. I finally get to pick it up and I am so very disappointed. I paid $18,000 out of my pocket only to get it back in worse condition that it was. It vers to the right hard makes a noise when you turn left. And the engine makes a sound. And looking at it from the back you can completely see that's it's lopsided. Not to mention i was charged $95,00 for towing and the inside wasn't e en clean. My door had grease on it. I'm am totally disgusted. For $18,000 ir should be made right and I should have gotten it back clean I am so depressed

My Experience

Amazing service! I would totally recommend Caliber Collision!