Caliber - Green Bay - Southeast
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lots of communication through out the process but didn’t contact me when sanded & clear coated front driver side fender & didn’t call to see if I would pay for a complete repair. I would have.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job. They are great at communicating updates and hot the deadlines as promised.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All repairs completed in less than two weeks. Great attention to detail. Did not reuse questionable parts that other shops may have done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was excellent in keeping me updated as to the status of my repair. Very happy with the outcome of the repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber got us in the same day I called and were able to fit us in right away and got started. I informed them we'd need our car before an upcoming trip and they said it'd be ready and it was!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Took too long but the gm took over my case, and corrected it
Customer Service - 5.0/5.0 -
Hard to say because at first great, then shit, then corrected
Returned Clean
Ready on Time?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely more than I expected, my friends suggested them, with apprehension / first "my baby" car was ran into by a deer. The team went out of their way to verify the insurance report & added items the estimator had not seen. I recommend Caliber any day, and the best part is the people that work there seem awesome.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Nice people to work with.
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
There is something very strange if not down right rude to send a survey on Christmas day. Your marketing department needs a very severe if not a downright fix. Give me a break.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
This was my first time using Caliber. Won’t be the last. Great communication and customer service. Repairs were very high quality, looks like it never happened! Interior and exterior 5 cleaned as a nice surprise as well.
Likely to Recommend - 5.0/5.0 -
First time here, will be back.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic service, great communication and excellent turnaround time.
My Experience - 5.0/5.0 -
Great job everything I expected
Likely to Recommend - 3.5/5.0 -
You do did great work. But communication needs improvement to avoid the headaches
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I was told I could come in a day earlier (which was fine) but when I got there, there my rental wasn’t ready so I couldn’t drop my car off early (Went back home).I signed paperwork too to have my car transferred to another store to have the actual work done and they said when it’s ready to be picked back up it would be shipped back to the store I dropped it off at. That’s great. I got the text message saying my car was done. I text back, can I come today to get my car and Taylor said of course as long as I was there by 5:30p. I show up to pick my car up. I got asked if I’m there for a drop off and I said no, a pick up for Angela. Then told my car was never transferred back over. So I drove an additional 20 min to that store just to get my car. Frustrating issues at drop off and pick up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have yet to notice anything wrong
Customer Service - 5.0/5.0 -
Very satisfied, the shop made sure that I received quality parts and completed the repair in a very timely manner
My Experience - 0.0/5.0 -
Took 11 days because they had 2 things that held up the process. Wrong hood and wrong trim. Very happy with the job done. I appreciate you washing my car and cleaning the inside. Thank you for doing a nice job fixing the damage
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
A little confusing on rental car. I thought a car was going to be there when I dropped mine off. Instead they took me to Enterprise.
My Experience - 5.0/5.0 -
The whole experience was great and the price was right. The quality workmanship shows in the finished product. They delivered on what was promised.