Caliber - Green Bay - Velp Ave
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good repair with no issues
Customer Service - 5.0/5.0 -
Good repair with no issues
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My spare tire was dumped in my trunk, breaking my grocery caddy, instead of being secured where it belongs. I still have to check if any of the glassware in the grocery caddy was broken. This NEVER would have happened with Holschuh.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The techs did a great job on door, bumper, and rocker. Paint blends nicely and repair looks great. I do not agree with replacing running boards only without replacing the brackets for them. The brackets took the hit as well as the actual steps. I think that is a cheap way out to avoid potential problems with removing brackets themselves.
Customer Service - 2.5/5.0 -
Parts were not all on hand at time of drop off thus delaying repairs.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
When we called about an update the vehicle they front desk guy seemed irritated that we were calling, we were told we would be getting text updates and we did not get any except when we dropped it off and that it was ready to be picked up.
My Experience - 5.0/5.0 -
I appreciate that the damage was less than what was originally appraised and that they adjusted the cost of the repair. They did a nice job on my new car!
My Experience - 0.0/5.0 -
After looking over the repair it didn’t meet my expectations. The bumper that was replaced still had issue. Finding out this was an after market bumper I had to wait 6 months to have replaced seems crazy to me. I worked with ur associate Aaron who said he would take care. Please follow up in a few days and I will let you know. Thanks
My Experience - 0.0/5.0 -
People were pleasant and gave me timely updates, but I would have liked someone to go over the work with me before I signed and gave payment. That wasn’t done, but a phone message was left at my home that they’d forgotten to tell me a part was still on back order and they would call me when it came in so I could stop by for 5 minutes and they would put it on for me then. No mention was made as to the timeframe of the backorder. I had to call back for the info. I was told that he was with another customer, but that customer didn’t come in until the middle of my payment process. I’m not unhappy with the work, but the check out and communication could have been better. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Still waiting for a part that was back ordered and I think the calibration of my car was done wrong although I know that’s a different company.
Customer Service - 4.5/5.0 -
Derek was especially professional and helpful.
Likely to Recommend - 4.0/5.0 -
Used to this shop being Holschuh - hard to match
Repair Quality - 3.5/5.0 -
Trunk latch is not working properly and a reverse light is out after replacing the trunk lid. Need to get back to have it looked at
Customer Service - 4.0/5.0 -
Little more communication would have been appreciated but acceptable
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent work. Can't even tell a deer took out the front end.
Likely to Recommend - 5.0/5.0 -
Professional work
Repair Quality - 5.0/5.0 -
This was a pleasant experience in a not so pleasant situation. Great communication and the job was done very well. Couldn't even tell the vehicle was in an accident.
Customer Service - 4.5/5.0 -
Once the line of communication was opened between me and the shop, they were on top of giving me updates on what's going on and what they were waiting for pertaining to parts and stuff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs appeared to be complete and thorough.
Customer Service - 5.0/5.0 -
Communication was clear and up to date on a timely basis.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had a good experience everything went well satisfied with the work that was done and all the people that help me out Aaron all of us so I’m satisfied thank you caliper collision center .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work that was done and the friendly and professional way that performed , I was very happy with the result , 👍 up caliber collision .
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Were original GM parts used?
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Initially the repairs look great. Hoping we feel satisfied as time goes on.