Caliber - Greenville - E Butler
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The quarter panel ordered and assembled on my truck was aftermarket and did not fit cleanly. Every edge that touched or butted up to another piece of the truck was off. All body lines were wrong from the new part to the rest of the truck.
Likely to Recommend - 0.5/5.0 -
I would want people I care about to be taken care of much better than I was.
Repair Quality - 0.5/5.0 -
The main part that was to be replaced (front right fender/quarter panel), was swapped out for an aftermarket part because the Mopar part could not be obtained in the time frame given. The issue with the part is that it didn’t line up with the rest of the body. It is almost like it wasn’t made for this truck. They told me they were going to keep the part from Mopar on order and swap it out when it arrived. The whole scene was a bit strange though. He said “you aren’t gonna beat me up too bad on this fender are you?” Only to then turn around and say that he wasn’t happy with the way this one had turned out. When we went inside to do some paperwork, the lady at the front desk made a comment about how she figured we were going to order the other part because of the way we were pointing and talking, almost like everybody was in the prank but me. When I dropped my truck off, it was very evident and discussed that the weather seal that was showing and ripped on the passenger door and closest to the front, would have to be replaced. Instead of replacing it, the piece was just taken off. Every day it seems like I find something else that isn’t right with my truck.
Customer Service - 0.5/5.0 -
I’m not at all satisfied. I felt as if they were making an attempt to deceive me but I’m someone that pays attention to detail. How many people have had this same shorty work done at this body shop?
Likely to Recommend - 4.5/5.0 -
Good services
Repair Quality - 4.5/5.0 -
Good communication, skilled repair workers
Customer Service - 5.0/5.0 -
Good
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this place to any accident victim.
Repair Quality - 5.0/5.0 -
Man, they took the time to fix it right the very first time. Very satisfied.
Customer Service - 5.0/5.0 -
The lady at the front desk was very courteous and I was apprised of this process the whole time.
My Experience - 0.0/5.0 -
Disappointed that the car...after a month in the shop...wasn't cleaned
Likely to Recommend - 2.5/5.0 -
To soon to determine
Repair Quality - 2.5/5.0 -
Haven't had the car back long enough to determine. These surveys come out to soon
Customer Service - 4.5/5.0 -
1 month...$8000 in repairs...and they couldn't afford to return the car clean???
My Experience - 5.0/5.0 -
Staff is friendly and professional. Isaac kept me informed on the progress of the repairs. Did a great job on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best experience I’ve had in dealing with car repairs EVER! Big thanks to Keith & team at the Butler Rd. Location for an exceptional job and great communication!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very responsive and good communication
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I would recommend if they want something simple done in a timely fashion and would like a professional experience.
Repair Quality - 4.0/5.0 -
The intended repairs were done beautifully and the car visibly looked as good as new.
Customer Service - 4.0/5.0 -
Initially There were a few communication errors but eventually everything was resolved in a smooth and professional manner.
My Experience - 5.0/5.0 -
Timely, quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
amy and issac were very nice and professional in their services
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was very good. Amy treated lme like I was family . She went beyond her job to help me. On my way to pick up my car I got lost and I called her. She talked me all the way back to Calibrate, not once did she put me on hold. You don't find people like Amy everyday! I can't thank her enough. She was my angel sent from heaven. Thank You Jesus!!! I also thank Issac for all his help. You have to be proud of them for representing your company. I will tell anyone to come to Calibrate for work on there cars. A Very proud Customer!!!
My Experience - 5.0/5.0 -
Expert repair. Car looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and Robert was instrumental in getting it done in the time frame we needed