Caliber - Greenville - E Butler

4.6 (1,235reviews)
90%
1233 East Butler Rd,  Greenville,  SC  29607

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,235)

Likely to Recommend

Repair Quality

Robert and staff was very friendly and helpful. The work was done quickly and they even took car off the rental when the car was finished.

Customer Service

Friendly and helpful

My Experience

You guys were great to work with. You kept me updated on the progress of my car and you cleaned my car before returning it. Thank you!!

My Experience

Very happy and pleased

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

If ZERO was a choice….

Repair Quality

The repair is fine. Caliber. I would not choose the shop again because our situation was poorly managed.

Customer Service

The guy managing our repair dropped the ball often and wasn’t great at communication. We brought the car in on a Monday and it remained untouched for 7 days. That’s unacceptable since we set the appt a month in advance. When our car was finally taken apart, 7 days later, more damage was found and I was told that would add more time to our repair. A manager stepped in to help after j reached my limit and our car was finished after 10 days. There is no excuse for our car to remain untouched for 7 days when we had an appointment scheduled 1 month out. I will never go there again.

Likely to Recommend

Repair Quality

Isaac was great & communicated with us every step of the way.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I feel that caliber collision did a good job with the car but because of supply chain issues it took 3 1/2 weeks instead of five days which was the estimated time that they gave me.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

So the driver -side windowseems tight to the point of sqeeking until then I was saying wow . If this could be arrested and night nothing else occurs I'll be satisfied.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Issac kept me up to date and was very understanding with my questions.

Customer Service

My Experience

Great job and friendly staff.best I seen

Likely to Recommend

Repair Quality

Customer Service

Very nice and did a great job on my car.will give them a great review

My Experience

Easy scheduling, exceeded timeline given for repair, they cleaned my truck, repair work was seamless. Very pleased with entire experience

Likely to Recommend

Repair Quality

Customer Service

Went smoother than I thought possible, very pleased with Caliber Collision work & service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

No complaints

Customer Service

No complaints

Returned Clean

My Experience

Caliber took care of everything when my car was smashed into by a semi. They were kind, very professional and helpful. They helped with the rental car and kept me informed and up-to-date on my car’s repairs.

Likely to Recommend

Repair Quality

Caliber did a very good job of making the car look as good as new. The car runs great too. They were very good about keeping me up to date with the repairs as well.

Customer Service

The staff was very helpful and were very kind. They were very informative on the whole process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looked brand new again and I can’t even tell this car was ever in a car wreck.

Likely to Recommend

Great job

Repair Quality

Good job, my car looks brand new again!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Rear Bumper repaired. Great job matching the original color of the rest of the car. Ready on time!

Customer Service