Caliber - Greenville - E Butler
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This is my 2nd visit. Keri and Daniel were both very helpful with resolving the repair. The service was done excellently in a timely manner. The whole experience was completed within one week and I only lost 1 day of use of my car. If I need their services in the future, I will not hesitate to use them again.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I have used this shop before with no issues. However after this time I will not use again. The office staff were nice and helpful, it was just the interaction with the technician.
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
It took way too long, three weeks! It was not that difficult a repair; no engine work involved. It seems that the parts supplier did not pack the parts well and they arrived damaged. I’d suggest getting a new parts supplier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
it took months for the truck to be fixed, that is completely unacceptable, especially when people cannot afford rentals or uber for that long.
Customer Service - 1.0/5.0 -
No one took the time to call me to tell me how my vehicle was progressing, and when they did via text, it was wrong. I was told twice that my truck was ready, only to find out that it wasn't when I got there.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Carey and Phillip were very communicative during the repair and it was done in a timely manner. Everyone was kind and professional.
My Experience - 0.0/5.0 -
I had one excuse after another about the delay in receiving my vehicle back. It was nearly a month before I got the district manager involved. Then my vehicle was returned to me. This would not have happened if I was permitted to take my vehicle to the Chevrolet dealership. They had my part in stock at the dealership I get my regular service at.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
There were so many delays and reorders to get my vehicle back after almost a month was frustrating.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Phil was great. He explained the process and what exactly needed to happen in order for the car to be repaired.
Likely to Recommend - 5.0/5.0 -
Highly recommend to everyone I know.
Repair Quality - 5.0/5.0 -
I’ve would definitely go back to Caliber for repair.
Customer Service - 5.0/5.0 -
Carrie is such a pleasure to talk to!
My Experience - 5.0/5.0 -
Damage was completely repaired. No evidence at all of the scrape!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and professional repair. Received the car back five days ahead of schedule.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will let family and friends know about Caliber
Repair Quality - 5.0/5.0 -
Thanks for doing a great job on my grandson car.
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Updates were never provided without inquiry by phone, you guys answer the phone 10 percent of the time, and the system never had an updated pickup date
My Experience - 5.0/5.0 -
Caliber Collision did an amazing job on my car. Not did the do a real good job they were under the initial estimated quote. Great people the receptionist/office manager Carrie was very helpful and courteous Thank you