Caliber - Greenville - E Butler

4.6 (1,236reviews)
91%
1233 East Butler Rd,  Greenville,  SC  29607

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,236)

My Experience

Caliber Collision did an amazing job on my car. Not did the do a real good job they were under the initial estimated quote. Great people the receptionist/office manager Carrie was very helpful and courteous Thank you

Likely to Recommend

Repair Quality

Customer Service

Was very difficult to through on a phone call and actually speak to someone, but when in the office, it was great

Likely to Recommend

Hands down you guys showed up and showed and I appreciate it.

Repair Quality

9. Everything was good. One small complaint it was probably not your fault. The parts were taking a while to come in. The customer service was amazing. Thank you guys for being the best while doing your best. Thanks!!!

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Took longer than told and communication was poor for most of the repair. The GM of the E Butler's Road location got involved late and was great at communicating and made sure the repair was done right and quickly.

Likely to Recommend

I think or hope this was not normal customer service. I think it is better normally.

Repair Quality

Initially, communication was not great and it took twice as long for the repair as we were told originally. The GM apologized and communicated well at the end and made sure we got our vehicle back. I appreciate his care and communication.

Customer Service

See previous comment

My Experience

The car looks like new and done in a timely manner.

Likely to Recommend

Repair Quality

Car looks great

Customer Service

Everyone was very nice.

Returned Clean

My Experience

Extremely impressed, a job well done for the team that made this a smooth experience. I have used you guys in the past and I never have had any problems, thank you so much.

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Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was great, and they did a good job.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My tire light remains on all the time.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Exelente travajo

Repair Quality

Muy buen travajo

Customer Service

Muy buen travajo

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

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Repair Quality

exelente

Customer Service

exelente8

Returned Clean

My Experience

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Repair Quality

Customer Service

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Definitely would recommend Caliber

Repair Quality

Kept us updated with progress and didn’t change date of completion.

Customer Service

Every one was helpful and friendly

Returned Clean

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Repair Quality

We used Caliber a few years ago for a repair. They were excellent then and excellent now.

Customer Service

Returned Clean

My Experience

They did a great job on fixing the damage. Everything looks as it’s brand new. They kept me updated on everything throughout the weeks as it was getting fixed. I would definitely recommend caliber collisions.

Likely to Recommend

Repair Quality

The work done was perfect. My car looked completely new. They even detailed my car before I picked it up.

Customer Service

Daniel and Carey were great throughout the whole process