Caliber - Greenville - Woodruff Rd

4.9 (3,277reviews)
98%
561 Woodruff Rd,  Greenville,  SC  29607

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,277)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Taylor had excellent communication throughout the process. Thank you!

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great service , excellent communication and professionalism . Thank you Shea,,Thank you Bobby

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

It may sound as if I may be slamming the shop but they are humans. On the other hand it is very expensive vehicle that was/is a show winner.

Repair Quality

I was not happy with work when I went to pick it up. Leaving it there to have the issues corrected, the car received additional damages that had to be corrected. When I finally did pick my car up, it still has buffer burns on bumper. To make it right they covered my deductible. I was also supposed to have my rental car charges covered. As of right now my account is still showing the 360.00 rental car charge. So my vehicle has distinctive marks that were incurred by the damage from the shop not the damage. I understand that these things happen but to have more damage to my vehicle that should have never been an issue is frustrating. This is a vehicle that with the exception of the repairs that were needed still looked showroom quality.

Customer Service

They were honest, apologetic, and didn't try to hide the damage like other shops would have been known to do. And I'm confident the rental car situation will be handled.

My Experience

Awesome awesome job! Seamless experience and great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Taylor was excellent. Over the phone she helped me with any questions and concerns I had in a timely manner. I was pleased with my experience and found her customer service skills to be the highlight of my Caliber experience.

Likely to Recommend

Repair Quality

Customer Service

Taylor was especially great to work with, she went above and beyond the expectations for the customer service I received. Made the experience very smooth and orderly always including an update and answering any questions I raised.

Returned Clean

Likely to Recommend

Repair Quality

Customer service and relation was bar none

Customer Service

Returned Clean

My Experience

They were courteous, went out of their way to help . Did not have to wait when I went for my appointment or when I picked up my car. They did an excellent job. I would recommend them to anyone.

Likely to Recommend

Repair Quality

Customer Service

Great