Caliber - Greenville - Woodruff Rd

4.9 (3,285reviews)
98%
561 Woodruff Rd,  Greenville,  SC  29607

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,285)

Likely to Recommend

Great company, with great service from the Caliber Collision in Greenville SC, on Woodruff Road.

Repair Quality

Looks like new!

Customer Service

Informative, friendly and to the point.

Returned Clean

My Experience

They did a great good communicating excellent work and in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The entire team was very friendly and professional. Communication was good and the repair looks perfect (still waiting for a nice sunny day to verify, but at pick-up it looked great)!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The professionalism was exceptional. The result was exactly what we hoped for. We had a small request regarding the finish date. David made that happen. He is a credit to your organization, and would be our reason for recommending Caliber.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Professionalism Quality Personality

Customer Service

David was very thorough in expectations and communication

My Experience

Great to have my car back again. Appreciate your professionalism.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

David was very reliable, keeping me informed with the process every day. My car was repaired on time. I should also say that Bambi in the office was very nice and helpful. Thank you.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job and very helpful management

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience working with Caliber Collision was excellent. Once my insurance company reached out to Caliber, a customer service rep called me the same day to schedule the repairs. 2 days later, my car was at the shop for an estimate. Bambi kindly greeted me and let me know the basics of the estimate process. David reviewed the damage and informed me of the steps the hail and paint teams would take to fix the damage. David kept me informed with texts 2 to 3 times a week about the repair time line. My car was finished a week ahead of the original estimate, which was impressive. Once the repairs were complete, I was promptly notified. Paying the deductibles was very easy in the shop. David then showed me the completed work and what was repaired. As soon as I saw my car, I was extremely impressed with how clean and professional the work was. I would take my car here again if needed, and I will recommend this shop to friends and family.

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Likely to Recommend

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Customer Service

Returned Clean

My Experience

Quick fix, done right! Front desk staff, office staff, and Larry were all super helpful getting repairs done quickly and keeping us informed.

Likely to Recommend

Repair Quality

Customer Service

Beyond 10. I didn't get their names, but the woman who greeted us at the front desk, and the one in the office who checked our deductible, were extremely helpful & friendly. Larry kept us well informed and got everything done quickly. And it appears the work was very well done, we can't tell anything was ever wrong with the car.

Returned Clean

My Experience

I mean the repair work that you did to the damage to the side of my vehicle was great but I’m still concerned about what y’all did with my wheel. I feel like when you all saw it you should’ve let me know what was going on with that, so I’m not satisfied with that my car still needs to be fixed.