Caliber - Greenwood - Melody Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I dropped my car off on July 2, was given a completion date of the July 31, they waited till July 29 to tell me it won’t be ready until August 5, then moved to August 13, then moved to August 18, then on August 19, they offered me a $200 gift gift card if I agreed not to fill out a survey. All this time mind you I’m paying for a rental car. I was only communicated with via the dashboard they provide, and when I called into the office, it was not a pleasant experience.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They set expectations of my car being done at a certain date and changed it for five times only communicating through a dash. This caused me to have to pay out-of-pocket for a rental car..
Customer Service - 0.5/5.0 -
Communication was not there, and the front desk was not friendly
Returned Clean
My Experience - 5.0/5.0 -
Have worked with Jon in the past. Worked with Ryan this time and he listened to all of my concerns about the accident and stuff I had done just prior to the accident. All but the snafu with the insurance not telling you I had no deductible to pay, which did get resolved, this was a good experience! My bumper took 3 shipments to get a good one since the first 2 arrived damaged. Overall, my Jeep runs like it did prior to the accident and looks great! Thank you so much for the work and listening to my concerns.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really appreciated the texts updating the status of the timing on fixing our car. To me that is great Customer Service!
Likely to Recommend - 5.0/5.0 -
Good services good repair, very professional
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Really enjoyed the constant texts updates!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate how tentative Ryan was with this whole process. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your communications and updates were awesome. Customers really appreciate good communication. Keep it up!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the great communication and listening to my concerns
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Top notch service. The repair was optimal.The experience was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service