Caliber - Greenwood - Melody Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with Caliber. Great office staff. Would certainly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication about progress was timely. Project was completed promptly. Gave me a ride home when I dropped the car off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication. Finished quickly. Great results
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The underside of the rear wheel well looks rushed (it's not visible from the outside, but upon inspection of the under side of the vehicle you can see it's rough). When I went to pick my vehicle up, after being told it was done, I was informed that the rear passenger wheel center cap didn't fit correctly so they owed me a wheel. When I went to enter the vehicle, there was a plastic cover to my radiator from under the hood on my passenger seat. It just seemed very mediocre.
Customer Service - 3.0/5.0 -
The girls at the front desk were very polite. No one informed me that I could reply to the number that text me updates so after 5 calls of asking questions I tried to text and it went through. That was a huge waste of time for me to be on hold for up to 10 minutes per phone call when I could have been texting my questions and getting responses when they were available.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shane went beyond to make everything right with our car. He was patient and kept us informed of the progress!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shane was terrific during a rather difficult time with insurance. He was very professional! He cares for his customers and shows it. Your front office was excellent as well. I know that I will tell others, who might need your services about you!
Customer Service - 5.0/5.0 -
Good job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only complaint is very small. It looked as though it had been detailed several days prior. Other than that it looks excellent
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
My email address was recorded wrong, resulting in me receiving no updates over the course of the 24 days my car was being repaired and I was not notified when my car was complete, resulting in me having to pay for an extra 2 days of rental car fees. The staff agreed to fix this, but I never saw the refund for the extra 2 days.