Caliber - Grimes

4.9 (939reviews)
99%
2100 SE Gateway Dr, Suite 100,  Grimes,  IA  50111

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (939)

Likely to Recommend

Repair Quality

Great service

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Repair Quality

Great service and was kept updated on all work in progress. Would definitely recommend you

Customer Service

Great service

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Repair Quality

My car looked great and they actually cleaned it too!

Customer Service

Kept me apprised of progress. Friendly staff.

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Repair Quality

They did a really good job and followed through every step of the way - I was in the loop the whole time and the customer service was exceptional!

Customer Service

Returned Clean

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Very professional service and communication! They went out of their way to actually have our vehicle delivered to us (we live about 90 miles away). At their expense!

Repair Quality

Outstanding work and great communication!

Customer Service

Awesome!

Returned Clean

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Repair Quality

Customer Service

Extremely nice and easy to work with. Gave me information I needed that no one else seemed to be able to give me. And sunny was awesome through everything. Especially the day we picked the car up.

Likely to Recommend

Repair Quality

Was advised car would take about a week to complete, ended up taking 2 weeks and about 1k more in repairs with no phone call. Thankfully insurance covered this but still would have appreciated the phone call about additional repairs. My wife went to pick her vehicle up and found some areas that hadn’t been buffed out, and then had to wait an additional 40 mins.

Customer Service

Returned Clean

My Experience

Everyone was super helpful and knowledgeable during our whole experience. The communication with them throughout the time they had our vehicle was outstanding.

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Repair Quality

Start to finish experience was excellent

Customer Service

Returned Clean

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Returned Clean

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Quality was good but experience was too slow

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I’ve had 2 great experiences with vehicles at Caliber Collision. I would definitely recommend!

Repair Quality

Customer Service

Extremely happy with the customer service I received! Everybody I worked with was super helpful, and thorough.

Returned Clean

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Returned Clean

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Repair Quality

Sonny was great to work with Amena did a great job also

Customer Service