Caliber - Grimes

4.9 (939reviews)
99%
2100 SE Gateway Dr, Suite 100,  Grimes,  IA  50111

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (939)

Likely to Recommend

Repair Quality

They whole experience was great. Start to finish!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They even detailed my truck on the inside, looked great!

Customer Service

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Repair Quality

Delays caused an additional charge to me for $350 from car rental. Probably due to parts delivery delays. Passenger side fog light not working. Otherwise car looks great and appears to be working fine at this time.

Customer Service

Very courteous with updates

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Caliber Collision did a very professional job and kept me informed throughout the repair work.

My Experience

Outstanding people. Outstanding work. Could not be happier.

Likely to Recommend

Repair Quality

Great job, great people, great experience! Thank you!

Customer Service

Great job, great people, great experience! Thank you!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very friendly

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Extremely satisfied with the customer service, continued communication and added service in detailing my car. Will recommend to everyone!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Returned Clean

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I have used them twice in the last 14 months. Good work.

Repair Quality

Done in a timely manner and a great job!

Customer Service

Friendly and professional

Likely to Recommend

Repair Quality

Customer Service

My Experience

The only part I wasn’t completely satisfied with is how the system on my car was left. I can understand that the seat and mirrors would be changed. But the radio station was changed and the biggest issue, the language on my whole system was changed to Spanish. I thought it would be simple to switch but it was not. The English option was grayed out and after scrolling through all the control options, nothing let me change it. It was only after the car was turned off and restarted later that day that the English option was available. After the quick work on the repair, this left a pretty bad last impression. So I write all this because it should be an easy fix and could avoid the impression I had. Ultimately I don’t think the crews have any reason to change the whole system language, nor should they have to use your clients’ cars for their radio station. Thanks for listening.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean