Caliber - Grimes
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Our insurance adjuster, and we had definite problems with how they communicated with us about the price.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great quality organization top to bottom!!😄😄
Repair Quality - 5.0/5.0 -
Great quality work and customer service followup in a challenging time of procuring and installing automotive parts.
Customer Service - 5.0/5.0 -
Great followup telephone calls for status of car
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Paint job on 2019 lexus was fantastic. Very impressed. Some paint splatter remained on passenger rear window and passenger front door incurred damage while at the shop as it looks like the paint on the upper corner of the door was sanded off through several layers while attempting to repair the passenger side. I will need to have that taken care of to prevent the car from rusting. I will be back in to address this issue. My husband had to drive this car to work today because his, which we picked up from you last night (lexus is 200t) has a temp malfunction and left turn signal is not working as expected...for which I will have to bring his car back in to have you finish fixing. You were very nice to work with and should be very proud of the skilled painters you have working for you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had hail damage on every part of the vehicle. Then are completely gone and the paint is perfect.
Customer Service - 5.0/5.0 -
It took some time to fix everything, but I received frequent update calls which I appreciated very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great job on removing hail dents however passenger door handle came back damaged. So I had to order a new one and install myself
Customer Service - 5.0/5.0 -
Great service at front desk and by the workers
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent customer service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
As far as I can tell. Just got it out
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Employees there were exceptional. Nice, courteous, knowledgeable. My vehicle looks wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Employees are great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis did an amazing job
Customer Service - 4.0/5.0 -
No one communicated with us that you don’t take cash to pay deposit. I had scheduled estimate and follow up repair. Day of estimate there was confusion that repair was scheduled to follow. I don’t know if that slowed things up getting it back to us.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Very nice customer friendly team that really seems to care. They just need to communicate better & have a little better quality assurance
Repair Quality - 4.0/5.0 -
The gap between the front left fender & the hood I doesn’t line up very well. There is a noticeable difference between the two sides.