Caliber - Grimes

4.9 (934reviews)
99%
2100 SE Gateway Dr, Suite 100,  Grimes,  IA  50111

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (934)

Likely to Recommend

I would recommend them anytime necessary! This is my second time returning to the company after my vehicle had faced other damages previously and they’ve managed to make it a wonderful experience once again. Great friendly workers! I think everyone should go here if ever put in a messy predicament.

Repair Quality

I’m very pleased with the results! My car looks brand new and as if I just purchased a new vehicle from the Car Dealership.

Customer Service

I was very much satisfied with the results. My car was repaired and it looks brand new!

My Experience

Extremely friendly and quick service!! Took my car in to replace the driver side mirror and had the part delivered within a week and repaired about 2 hours after drop off! 10/10

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Phone calls weren’t returned when told they would be and I felt out of the loop despite trying to stay in it. Very pleasant during drop off and pick up but not much service in between!

Returned Clean

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Repair Quality

Quality service and they kept me informed

Customer Service

Quality service and they kept me informed

Returned Clean

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Repair Quality

Time will tell, but from initial review, the parts and work look new.

Customer Service

The work was quality and they were also very accomodating with push to complete work prior to Holiday.

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They fixed everything. Can’t even tell I was in an accident.

Customer Service

They kept me updated on the progress the entire time.

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10 I especially appreciated my sparkling clean vehicle when they were done.

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Done well

Customer Service

Very good.

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I’ve already referred people there

Repair Quality

I’ve had some bad luck recently with our cars. Caliber Collision has been amazing to work with! Responsive, honest and I would refer anyone to them!

Customer Service

Sue…..you rock!

Returned Clean

Likely to Recommend

Repair Quality

It took a month and a half to get my car back but, Caliber Collision kept me up to date on the phone every day. The first window came in and it was damaged through shipping. They helped me out so I could leave my vehicle in their shop. The window that was damaged was my sun roof. A tree branch fell on the top of my vehicle. I needed to keep it in a garage, for they put some window film on the top of the car window. When I finally got my vehicle back I was very happy with the job that they had done. They even cleaned up the inside of the car. Very much impressed with the job Caliber Collision has done. I rated the job an 8 because of the time it took. The time wasn't their fault. Was the fault of the people who shipped the window. So actually I give Caliber Collision a 10. Whomever shipped the window in the first place I give them a 3.

Customer Service

It took a month and a half to get my car back but, Caliber Collision kept me up to date on the phone every day. The first window came in and it was damaged through shipping. They helped me out so I could leave my vehicle in their shop. The window that was damaged was my sun roof. A tree branch fell on the top of my vehicle. I needed to keep it in a garage, for they put some window film on the top of the car window. When I finally got my vehicle back I was very happy with the job that they had done. They even cleaned up the inside of the car. Very much impressed with the job Caliber Collision has done. I rated the job an 8 because of the time it took. The time wasn't their fault. Was the fault of the people who shipped the window. So actually I give Caliber Collision a 10. Whomever shipped the window in the first place I give them a 3.

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Repair Quality

Did great

Customer Service

Ashley was on top of it

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Repair Quality

Took my wife’s car in for some hail damage repairs. Shop kept in constant contact with us about repairs, offered to come in on the weekend to ensure we could pick up our vehicle and it came our looking better than when it came off the lot. Highly recommend utilizing their services of you have a car in need of repairs.

Customer Service

Returned Clean