Caliber - Hamilton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Faith made things so easy for me when I needed my car fixed. Communication was top notch and she set my expectations right where they should be. Really happy with Caliber Collision!! Maybe the best customer service I've had in years for just about anything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Faith was great! Keep me up to date on what was going on, I did not have to chase her down to find out. The work is great quality. This is my 3rd time using Caliber Collision in a year and I am sure I will be back!
My Experience - 5.0/5.0 -
Felt as though I was the most important customer at the shop. Excellent customer service with complete dedication to saving my vehicle. Thank you Rachel Bradley for going the extra mile. Your commitment to repairing my vehicle was inspiring. The repair looks great and the finish is top notch. I have confidence in the quality work that was done to my Escape.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication while my vehicle was being repaired and I really appreciate that. Vehicle looks like new again, thanks for that as well. I will glady refer people to you when they need repairs.
My Experience - 5.0/5.0 -
Caliber took great care of my car and gave me updates every step of the way. Wonderful communication and the repair was flawless. You can't even tell I was hit.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were great with updates and even letting us know about prior issues they noticed! Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am so very thankful for how honest and helpful Caliber Collision was with the repair for my car. They kept me in the loop the entire time and when they ran into some minor issues with the car they notified me and asked my opinion on what I prefer for keeping it fixed and looking nice! I will be back for them to work on my front bumper and if I hear anyone needs work done on their car I will send them here! They are amazing! Rachel Bradley is the best!!!!!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely appreciate everything you guys have done! I got daily updates to where you all were in the process of repairing my car and was given fairly accurate time table to when repairs would be done.
My Experience - 2.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Fantastic customer service! Great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I was welcomed the moment I arrived and felt like an appreciated customer for my entire experience working with everyone at Caliber Collision. The daily updates kept me informed about the progress of my repair work and the final results were fantastic. The car looks like it is brand new off the dealership lot. My thanks to all of the team for such an amazing job.
Likely to Recommend - 5.0/5.0 -
I’d happily recommend Caliber Collision to anyone needing work done
Repair Quality - 5.0/5.0 -
The entire experience was fantastic from the start. Everyone was very wonderful to work with and the team did an amazing job on the car
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Faith was amazing through the whole process. Couldn’t be happier with service or work completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Faith was amazing throughout the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Faith was AMAZING! Calling everyday with updates. Fighting for me with my insurance on getting things replaced properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Faith was the best kept us informed daily!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Bumper was metal now it’s plastic not happy about that
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Satisfied with the way everything was handled. Thank You!