Caliber - Hamilton

4.8 (1,348reviews)
97%
1540 Millville Rd,  Hamilton,  OH  45013

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,348)

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My Experience

Stephanie was very accommdating and pleasant. Fast and friendly repairs.

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They cleaned it inside and out.

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My Experience

Great communication and my suv was cleaner than I left it. Thanks

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My Experience

It was great working with your company. Everything went smooth and job was done a day earlier. And Stephanie went above and beyond. Thank you for making this a smooth effortless process on my part.

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My Experience

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Returned Clean

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Liked the texted updates

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My Experience

Many thanks to Stephanie and Marc for their knowledge and professionalism. I really appreciated that

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My Experience

Great job. Quickness

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Returned Clean

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Would definitely recommend

Repair Quality

You were great people to deal with

Customer Service

They took care of everything

Returned Clean

My Experience

Caliber Collision did a great job on my Trax and in a timely matter! I was very anxious about dropping my car off to the fact of my work hours and I was worried about how I was going to get the rental car and pick my Trax up by the time Caliber Collision and the rental company closed! Stephanie at Caliber Collision made me feel at ease and said she will take care of everything and for me not to worry that she will stay over until I got there and she will take care of the rental car also. I work 6am until 430 pm so I was very anxious. Mark that worked on my car did a fantastic job. You can't even telll my Trax was wrecked and inside and outside of my Trax was spotless when I picked it up! Execellent job to Caliber Collision!

Likely to Recommend

Repair Quality

Mark did an excellent job on fixing my car. I couldn't even tell my Trax had even been wrecked. My car wasn't dirty when I dropped it off but when I picked it up my Trax was sparkling inside and out. Even my tires n rims were shining! Excellent job Mark!

Customer Service

Stephanie took care of booking my rental car and made me feel at ease that everything will be ok. I was worried about picking my car up when it was finished do ti tge fact I don't get off work till 430 and they close at 5 and I wouldn't of made it by the time they closed. She made me feel at ease and said she will stay over til I got there and she will take care of the rental car also! Stephanie was awesome!

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My Experience

It was fast and easy! They vacuumed my car out, I was scared to because of the cicadas, that was a huge favor! They also made sure my rental was taken care of and turned back in so I didn’t have to drive across town to drop it off! Very good job, Thank You Caliber Team!

My Experience

You guys were amazing! I am a big communication guy and the text giving me daily updates was what I needed. The process was streamline and stress free. I checked the repair when I got home since my wife picked it up and you can't tell anything even happed. Very satisfied and though I hope I don't need you guys again I will recommend you to everyone I know. Thank you

Likely to Recommend

Repair Quality

Body work looks great and paint is flawless

Customer Service

Shop kept me in the loop on every step of the repair.

My Experience

With customer service being ignored in so many areas, it was a huge breath of fresh air working with everyone at Caliber. Everyone was nice and helpful and went out of their way to make sure I was taken care of. Even going as far as coming in when they are closed and their day off on the weekend to work around my schedule. It was a wonderful experience and I would recommend them to anyone who needs work on their car.

Likely to Recommend

Repair Quality

The repair was great, the car looks good as new, which it is. The customer service was outstanding, couldn't have asked for a better experience. Will recommend

Customer Service

Offered to come in in their day off when the shop was closed so I could get my car back as soon as possible. Didn't need to but just the fact that they were willing to go above and beyond says a lot

Returned Clean

My Experience

Well done . Completely satisfied with the work and time spent repairing my car. Thank you

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Returned Clean

My Experience

I love the way I was updated all the way through the process. Everything was so automatic, no complaints.

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