Caliber - Hamilton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed when all the updates about the repairs and estimated finish time was sent.Everyone I spoke with was respectful and seemed happy with their job. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Very happy with the outcome. Will definitely recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks great, and was finished in 2 days
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were happy to get our car back sooner than expected and did a great job too. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A pleasent experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Would have given a 10 but when my rear bumper was put back they did not check the rear camera and it was being blocked.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very polite people that inform you throughout process
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The facility here in Hamilton was great. They kept me informed of everything going on, my town and country was finished on time, and the work was very well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
still waiting
Customer Service - 3.5/5.0 -
Had to take car back for missed repair
My Experience - 5.0/5.0 -
Wonderful experience from start to finish. Easy to work with and constant updates about progress. Thank you. The only concern I have is a noise I am hearing— sounds like back end of car. My insurance co told me I had a discounted deductible and should have been 300 instead of 500. I need to follow up on this.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There is still a noise coming from the car and I’m not sure what it is. Other than that the car looks great!
Customer Service - 5.0/5.0 -
Very friendly, thorough and prompt with communicating status
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I think Caliber did a fantastic job. I've had several repairs done on my car before and they were by far superior and pointed out poorly repaired work previously. 10/10
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They didn't fix the trunk.
Customer Service - 0.5/5.0 -
They were really easy to work with but in the end they missed a spot that was damaged on the R hind tail light. Did not put clips back under bumper (gerber pointed that out), the liner was loose in the trunk and it had not been before and above all else I dont have a working trunk. They tried to realign it. Which is fine. But the trunk no longer really shuts and they broke the cover to the latch more and tried to say it was always difficult to close. Not the case. Apparently there was unrepaired damage on the sheet metal and they were worried about making the latch work with that? The colors are slightly off as well for the painted panels. Overall I dont dislike the people but I am super disappointed that I was given my car back with a trunk that doesn't work when it did just fine before. Overall
Likely to Recommend - 5.0/5.0 -
I have already and will keep going
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Customer service gets a ten, Brittney and Carrie both was very attended and friendly