Caliber - Hamilton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Caliber
Repair Quality - 5.0/5.0 -
They did an excellent job repairing my vehicle. The communication was excellent. I received a text and a phone call daily with an update on the repair progress. This was extremely impressive.
Customer Service - 5.0/5.0 -
They did an excellent job repairing my vehicle. The communication was excellent. I received a text and a phone call daily with an update on the repair progress. This was extremely impressive.
Returned Clean
My Experience - 5.0/5.0 -
I really like the texted updates on the progress of the repair. I liked the fact that I didn't need to keep calling to get the latest updates.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
Repairs were fine could’ve been some overspray left on my vehicle that I was not happy about
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Your employees are exceptional ,very professional & friendly.they went the extra mile to get my kia soul back to tip top shape. I am very satisfied & will definitely recommend caliber collision to family & friends. Thanks for the great work -you guys are wonderful !!!!
My Experience - 5.0/5.0 -
Everything went well very friendly staff would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you all for getting my car back looking good again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for fixing my car and making it look good again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you all for your professionalism, kindness, skills and patience. You all will be the first to come to mind should anyone need your services. Again, thank you for being there when needed. Kelly Cornett 2016 Kia Soul
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The shops address is wrong on Apple Maps and it took me out of my way the first time I had to go to the shop. Upon informing the receptionist she responded, yeah we’ve been told that a few times. In my opinion if you know of an issue that is negatively impacting your customers...why not fix it. All you have to do is reach out to apple and get it fixed.
My Experience - 5.0/5.0 -
Really enjoyed working with Brittany, she was very helpful
My Experience - 5.0/5.0 -
Everyone was very nice and it was easy to make an appointment and the turn around time was quick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and thorough
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I had to return 5 minutes after leaving due to an engine light coming on and the vehicle running rough. I want having this issue when it was dropped off for body work. That was pretty frustrating because I live 45 min away and was excited to have my vehicle back
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I was satisfied with the text updates on the vehicle. However when I went to pick it up this past Friday I had to return it 5 minutes later and it's still there. The engine light was on and it was running rough. It was not doing that when I dropped it off. The outer body does look nice but i am nervous about what's going on under the hood.
Customer Service - 2.5/5.0 -
The updates via text were wonderful. The phone professionalism not so great. Someone had recently been fired and I heard a lot about it and thought that was unprofessional
My Experience - 5.0/5.0 -
You guys always do a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick repair kept is constant communication well satisfied