Caliber - Hampton - Thomas St

4.8 (1,834reviews)
97%
1005 Thomas St,  Hampton,  VA  23669

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,834)

My Experience

Melissa was great and kept me informed every step of the way and answered all my questions with expertise. Great experience again with Caliber. 👍👍👍

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Ver satisfied

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Melissa was great kept me informed every step of the way.

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Returned Clean

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My Experience

Excellent customer service! Everyone involved has been nothing but amazing and helpful! My car looks brand new, I don't think anyone else could've done it better!

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My Experience

Kept me informed the entire process, good, professional job. Friendly. Courteous.

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Have used this shop previously with no issues whatsoever

Repair Quality

Professional, kept me informed on process. Workmanship outstanding.

Customer Service

Courteous, answered all questions.

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My Experience

Everyone was professional & kind!!!

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If they follow through with the 2 corrections, I will sing their praises to any & everyone!

Repair Quality

My name is spelled Debra. I would have loved to give them a 10, but when I looked over the work, there were 2 items that were not corrected. I was told that the replacement pieces would be ordered & they would call me to arrange when I could bring my vehicle in. So far I have not received a call.

Customer Service

They kept in contact with me to let me know the progress of the repairs. I loved that Collision Caliber has a partnership with Enterprise, so I didn't have a lot of running back and forth.

My Experience

Y’all were patient with me (* took me about 8 months after original quote*)and even followed up. Yall did a great job.

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Ve r y good

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Good job,clean paint job

Customer Service

Staff was great and ve r y helpful

My Experience

I had one issue with the back bottom bumper

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