Caliber - Hampton - Thomas St

4.8 (1,834reviews)
97%
1005 Thomas St,  Hampton,  VA  23669

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,834)

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They listened to mt concerns and kept me informed through the entire process. No long wait time for replying back to me.

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The Receptionist was friendly and made sure I was informed of the process and understood everything

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My Experience

It was a semi-extensive process but for my first accident in 55 years, Caliber made it very comfortable. If I needed things out of my vehicle, they were so kind to oblige me. They answered all questions thoroughly. And they guarantee their work. I am confident in their work and I am extremely pleased with the results! Highly recommend them to all!

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It seemed that the repair took a very long time. But the repair itself was done very well.

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Great communication!

My Experience

It is rare to get customer service and quality of workmanship at the level I received. Many thanks to Sara and Scott!

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Clear & Frequent Communication Everyone was extremely Pleasant professional & helpful Facility was very clean My car looks great Honestly couldn’t of asked for a more seamless experience Top notch

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Caliber Collision was Amazing ! !

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Thomas Caliber Team, This team demonstrates their customer service/support each time we use this shop facility to repair our vehicles. They perform a detailed joint inspection to identify damages requiring their attention, provides transparency to avoid surprises and constantly notifies you as they close-in on repair completion. We love our Thomas Caliber Collison Center.

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They send me updates on my car every day, which was very nice and helpful. The we’re very fast fixing my car and the staff is amazing. Will recommend this place to friends and family

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