Caliber - Hampton - Thomas St

4.8 (1,821reviews)
97%
1005 Thomas St,  Hampton,  VA  23669

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,821)

My Experience

Zach was great! I was kept informed and the job was done perfectly. Thank you!

My Experience

Everything went great. I was always informed on a daily basis on the status of the repairs and made aware of any changes.

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Returned Clean

My Experience

Caliber Collision kept us up to date with the maintenance on our vehicle. The staff was courteous and helpful and did a great job making my car look new again.

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Returned Clean

My Experience

Car came back not on time and dusty and still something worng i have to bring back the next day

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My Experience

A little slow, but good job.

My Experience

Contact that I experienced with your staff through email was very appreciated.

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Repair Quality

Kept me informed of the progress. Completed a day early. Very happy!

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My Experience

They worked with the insurance co and rental car co so I didn’t have to do a thing. Seamless and kept in touch with progressive often

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My Experience

My point of contact was very knowledgeable in explaining things, he was very polite and he kept me updated through the process which was helpful having a rental car, they did a wonderful job my car looks newer and if somethings not right they don’t hesitate to fix it.

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Zach was very helpful and always available.

Returned Clean

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Returned Clean

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My Experience

From the moment I dropped it off and spoke with Sam I had total confidence the repairs would be done professionally and in a timely manner ,and they exceeded all my expectations, kept me updated thru the process and even delivered my car to my home as I didn't have transportation, this will be my first choice if I need car repairs in the future.They are totally awesome .

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My Experience

They did an amazing Job. I left with all smiles. I would recommend this repair shop to others. Thank you all for a job well done.

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Customer Service

They kept me informed every step of the way

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Repair Quality

Repairs were not good quality. The hood had uneven gaps and was told that the part was ill fitting. Why did I need to recognize that? They should have realized that I fixed it before I came to pick it up. Also, the woman working in the office was rude. Also the leave early on Fridays without notice.

Customer Service

Zack was okay but the lady in the office was unfriendly.