Caliber - Hampton - Thomas St
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Smooth transition and excellent workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I had a great experience. Thanks to the team and Sam
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received excellent service The team did a excellent job on my vehicle thank you
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 5.0/5.0 -
Excellent attention to details and customer service. This is the best Thank you..... He kept me updated on the process
Customer Service - 5.0/5.0 -
Excellent work
Returned Clean
My Experience - 5.0/5.0 -
Sam, the manager was very professional and the establishment was incredibly military friendly. I would recommend this location to anybody who needs a cosmetic repair done right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional team, experts at what they do!
Customer Service - 5.0/5.0 -
Very military friendly and are able to make every situation feel much better
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The Sam and team were amazing (except Melissa). Although it took 85 years (sarcasm - actually 5 months) for Mazda to get the part from Japan, the car was put together nicely. Some things were noticed that the insurance company tried to skim their way out of, but that’s not a Caliber issue, per se.
Likely to Recommend - 5.0/5.0 -
This is the second car of mine that caliber has worked on. 😊
Repair Quality - 5.0/5.0 -
They’ve done everything that needed to be done to the car, including calling my insurance company back to handle issues that was caused from the car sitting for so long.
Customer Service - 5.0/5.0 -
Everyone, except Melissa, was great! Sam & crew took good care of me. The communication received was top tier.
My Experience - 5.0/5.0 -
Yes, I just felt like you should’ve looked at the car first and ordered the parts and then got the car fixed because it cost me money for my rental
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, gave me a daily update on the status of my vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really nice people that do good work. You can depend them with your car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From Ms. Taylor, Sam to the manager was all professional and they gave me daily updates
Likely to Recommend - 5.0/5.0 -
They do good work
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
They gave me daily updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A wonderful job in repairing my car that you can’t even tell it had been damaged. I would recommend it wholeheartedly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber Collision kept me up to date on the work being done on my vehicle. I am very pleased with the outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service via both Taylor and Scott with whom I interacted.