Caliber - Hampton - Thomas St
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From Ms. Taylor, Sam to the manager was all professional and they gave me daily updates
Likely to Recommend - 5.0/5.0 -
They do good work
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
They gave me daily updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A wonderful job in repairing my car that you can’t even tell it had been damaged. I would recommend it wholeheartedly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber Collision kept me up to date on the work being done on my vehicle. I am very pleased with the outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service via both Taylor and Scott with whom I interacted.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Weekly updates. Step by step information on the process and estimated time of completion. Would recommend this facility. Scott was a very helpful in this process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me very informed with the reports and repairs on my Explorer. They are highly competent, and I give them a 10 out of 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work but took to long
Customer Service - 5.0/5.0 -
Everything is working fine on it just took a while getting it back they was very friendly
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing experience. The team kept me notified every step of the way from start to finish. Manager Scott personally called multiple times with updates, in addition to the automated system. I couldn’t be happier with the communication or the quality of the work.
Customer Service - 5.0/5.0 -
Customer service was great, Very warm and welcoming group of people.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
Mr Sam called me with updates when promised.
Customer Service - 5.0/5.0 -
Everyone were very professional and nice.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for keeping me up to date on the entire repair process. The time was a quick turn around and the communication was clearly part of your excellent customer service. My car looks great and was delivered nice and clean. I truly appreciate your professionalism, workmanship and customer service.
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
This is my second survey. However. I was completely satisfied with your service and customer support that kept me informed of my vehicle repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
My cameras on my car are malfunctioning.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Aftermarket bumper was put on my and I was not told. I noticed it did not fit when I went to pick up my car. Totally unacceptable!!
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Actually getting price to work on another vehicle.
Repair Quality - 5.0/5.0 -
Great team and service
Customer Service - 5.0/5.0 -
Awesome
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was perfect! My car looks great and the team did a great job of updating me every step of the way!
Customer Service - 5.0/5.0 -
They were fantastic!!