Caliber - Hampton - Thomas St

4.8 (1,833reviews)
97%
1005 Thomas St,  Hampton,  VA  23669

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,833)

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Customer Service

Shelly was fantastic. !! You better hold on to her !!

Returned Clean

My Experience

They were very professional on time and answer any questions that I had and I always kept me fully informed on the progress on my car. I would definitely recommend them to anyone.

Likely to Recommend

Excellent service!

Repair Quality

Very impressed! Always responsive to my inquiries and kept me informed during the entire process.

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Returned Clean

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Customer Service

Shelley Thompson is the best customer service

My Experience

They did an amazing job and were on time.

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Returned Clean

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Repair Quality

Slight difference in passenger door mirror reset

Customer Service

Waiting call for reset

Returned Clean

My Experience

Great communications with the status of our vehicle.

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Returned Clean

My Experience

My Experience

I really really really like Shelly. She deserves a raise and much praise!! I loved being kept in the loop with the text messages and phone calls. My car was clean when I picked it up,and it’s like the accident never even happened! The office was spotless and I liked how I was greeted as soon as I walked in the front door. You’ve earned my business for life! Great job by all!! Hope you all have a Happy Thanksgiving!

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Love Caliber!!

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Returned Clean

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All of the personnell were friendly, happy and courteous

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Customer Service

Maurice, Nicole and Shelley did an outstanding job of keeping me informed of the progress of repairs and answered all my questions about the process.

Returned Clean

My Experience

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Returned Clean

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Maurice was very helpful and informative.

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My Experience

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Repair Quality

Did not assess all damage and did not fix the car

Customer Service

Once again did not assess all the damage which is causing me to come out of pocket a whole lot more money