Caliber - Hawaiian Gardens
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent job, excellent service.
Likely to Recommend - 5.0/5.0 -
Been talking to family and friends
Repair Quality - 5.0/5.0 -
Thank you Tony for the great service. You were great. Anthony Herrera
Customer Service - 5.0/5.0 -
Wonderful work provided
My Experience - 5.0/5.0 -
Everyone was great, quick. On time. Close to home, good work all around thanks
My Experience - 5.0/5.0 -
Best and most efficient and courteous service I have had ever! Thank you to a very friendly and kind staff. You were all great!
My Experience - 5.0/5.0 -
They were all very nice and explained everything, that needed to be done. They did a great job on my car . Five ⭐ to them.. thanks to all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I THINK TONY WAS REALLY GOOD AND THE GIRL IN THE OFFICE I THINK TONY WAS VERY HEALFUL AND NICE. THE GIRL IN THE OFFICE WAS VERY NICE ALSO
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So great to have my car back and be able to lock it and use my windows! Very good service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Don’t fixed a visible dent that was included in the repair contract. I had shown the manager but he can’t fix . I ask him for the form reclamation and he said they don’t have this form . Next step I going to talk to BAR .
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took a while before I knew what was going on. Though that is understandable.
Customer Service - 4.5/5.0 -
See above.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Toni Key went above and beyond dealing with my vehicle repair and me. From the beginning til end, she addressed my concerns and answered my MANY questions with a calm, patient, and professional manner. Throughout the process, she consistently followed up and let me know where they were at with my vehicle. The tech(s) (I did not get their name) did an AMAZING job. My vehicle is like NEW. Calliber Collision's staff's level of care to their customers and their vehicles DEFINATELY shows. I hope I don't ever have to bring my car in for repairs but IF I have to I will consider Calliber Collision AGAIN. THANK YOU!
Likely to Recommend - 5.0/5.0 -
My granddaughter has used you location just a few months ago. I have used your shop several years ago myself.
Repair Quality - 5.0/5.0 -
Worked with Toni for this repair. She was very friendly but also very professional. I was happily surprised with the speed of the repairs and happy with the outcome. Great job from everyone involved.
Customer Service - 5.0/5.0 -
Toni is great to work with and kept me updated on everything going on.
My Experience - 0.0/5.0 -
Caliber Collision Body Shop at Hawaiian Gardens CA representative refused to follow instructions from driver and Holman fleet company, select to use Travelers insurance as the company to handle the repairs and approvals adding over a week on the release of the company truck needed to perform my job
Likely to Recommend - 0.5/5.0 -
I don’t want others to go to the same frustration I went through
Repair Quality - 0.5/5.0 -
Travelers Insurance should not be involved with driver directly. They should work with Holman to get the claim processed and let Holman handle the repairs with Caliber Collision. For this case they created a big mess and for Caliber ended holding my truck for over a week due to the $1,000.00 deductible that they said I should be paying out. This makes also to incurred on more days of rent car
Customer Service - 0.5/5.0 -
Caliber Collision didn’t follow instructions from driver which was asking them to take pictures and provide Holman an estimate so they can review, approve the repairs and provide the payment to release the vehicle to the driver
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Awesome communication, fast repair! Thank you!
Customer Service - 5.0/5.0 -
Everyone was super friendly and helpful
My Experience - 5.0/5.0 -
Caliber was really straight forward with what was needed and they worked efficiently. They also provided guidance on how to prevent the issue again in the future.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Caliber was really quick and helpful. They fixed our issue, handled it with our insurance policy, and were transparent. They also suggested getting a shield to prevent the theft again. Thank you!
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Edgard was very personable and answered all my questions. The repairs looked good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Moses was great and took care of my car. It looks great and I’m very satisfied
My Experience - 5.0/5.0 -
I have only driven back to my home. Auto seems perfectly back to normal. The people I interacted with were friendly and knowledgeable. Very pleased.