Caliber - Hickory Hollow

4.4 (2,117reviews)
86%
1451 Bell Road,  Nashville,  TN  37211

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,117)

My Experience

David was awesome and so easy to work with! He kept me well informed and I will definitely use your services again!

Likely to Recommend

Repair Quality

David was amazing! He was very communicative and let me know what stage my car was in during the repair process.

Customer Service

Returned Clean

My Experience

Lucy McCord

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Repair Quality

Thank you it's Lucy McCord

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Updates were very prompt

Returned Clean

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With out a doubt!!!

Repair Quality

Caliber did quality work on our car. It was well repaired.

Customer Service

No business has ever taken the time to contact us every week with updates on progress until Caliber.

My Experience

Everyone were very pleasant and easy to work with. David was very helpful and kept me informed of the progress. I would definitely go back to Caliber for repairs.

Likely to Recommend

Repair Quality

Customer Service

David was very good at keeping me informed on the progress of the project.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I was kept in the loop on progress updates and the results were excellent. There was a mixup with insurance that was fixed promptly.

My Experience

Likely to Recommend

Repair Quality

Customer Service

The time it took for movie repairs was ridiculous. I tried picking the car up and scratches were not painted. Overall I am very disappointed with the service I received after hearing great things about this shop. I won’t be back!

Translated from Spanish by Carwise
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Likely to Recommend

No lo recomiendo por que mucho se tardan

Repair Quality

Me gustaría que me dieran respuesta pronto de mi automóvil ya que lo necesito y se tardaron demasiado

Customer Service

Me gustaría tener respuesta de mi auto

Returned Clean

My Experience

Grad job thank you

Likely to Recommend

Repair Quality

One of the employees stole my wife’s red DKNY wallet out of my car! Why do they even need to go thru the inside of my car when it the outside the was being worked on!!!! I don’t remember going to another shop and loosing my personal item!!!!! THIS IS BULLSHIT!!!! I will never go to them again!!!! I recommend for anybody to think twice if they are taking their car to this shop.

Customer Service

Returned Clean

My Experience

David was a great person. His communication was very well and he does a very good job at his job. He did my car very well and I absolutely love it. My car has never looked better.

Likely to Recommend

Repair Quality

Repairs were great

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

David was great with communication and getting my car ready. The techs did an amazing job. I am very satisfied with my car and its repairs!

Customer Service

Customer service was amazing, no concerns!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I always take my car here and have recommended to friends and family.

Repair Quality

My car is beautiful again!

Customer Service

If I could give a 15 I would

Returned Clean

Likely to Recommend

I highly recommend Caliber Collision on Bell Rd!

Repair Quality

My car looks brand new- they did a GREAT job! My service writer, Ernest was amazing to work with! I was always updated and he made the process so smooth- from getting my rental to picking up my car! I highly recommend Caliber!!

Customer Service

Everyone was so nice, from the front desk to my service writer, Ernest! Great people and very friendly!

Returned Clean

My Experience

Great job on my car. Looks brand new again!!! Everyone was friendly and helpful. Great customer service. That is hard to find these days. I recommend caliber collision. This is the second time I have use their services. Dave kept me updated through the whole process. Thanks again. I’m on the road again. Sharon

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Repair Quality

Customer Service