Caliber - Highland in
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was excellent I wanted to know if you did paint work i wanted to get the roof of my car painted
Customer Service - 5.0/5.0 -
Everything thing was professional
Returned Clean
My Experience - 5.0/5.0 -
Vehicle looks great, and they performed great work in spite of an extended area wide power outage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was great and they worked so fast!! Highly recommend them !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The door won't open from the inside. We thought it was child safety locks but we can't figure it out.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Tell them about you no problem
Repair Quality - 5.0/5.0 -
Did a great job in a timely manner no problems drive it to work everyday
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Kept me updated weekly. High quality job. Would bring future business there
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was professional and courteous make my experience less stressful. Thank you!
My Experience - 5.0/5.0 -
I was regularly kept up to date about my car's status and the repair were ahead of schedule, they also addressed my concerns in full.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
very helpful and kept me up to date— haven’t driven it yet but Hector was especially courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and kind with their service . The staff talk to you instead of talking at you when dealing with women customers
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would put a 10 because everything was great but do to having mismatch headlights i have to put a 7.
Repair Quality - 5.0/5.0 -
Very satisfied but have one kind of major concern. My headlight was replaced and it is not the same headlight I currently have on the opposite side.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service experience. Amanda & Hector kept me updated with the process of repair on my vehicle from start to finish. They thoroughly answered all questions & provided their professional insight on my car’s repair process. My vehicle looks IMMACULATE! You can not tell any damage occurred to my vehicle. The attention to detail & the cleanliness upon return is greatly appreciated! I told my family Caliber had my suv looking better/cleaner/more polished than it did when I purchased my suv in November. Thank you Caliber for such excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service all around? I appreciated being kept abreast of progress as the repairs were done. You were ahead of schedule, which tells me you were focused on completing the task exceeding my expectations. Thank you so much for that.
My Experience - 5.0/5.0 -
Customer service was amazing the text updates were great. I didn’t have to wonder about what was happening with my vehicle because I would get updates on what was happening with my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Depending on services needed
Repair Quality - 3.5/5.0 -
Great communication. But use low quality shops for their repairs. And don’t inspect vehicles after repairs are done.
Customer Service - 3.5/5.0 -
Communicate very well. Respond quickly