Caliber - Highland Park
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
We are still waiting for one piece to come into your shop. Please let us know when it arrives so repairs can be completed.
My Experience - 5.0/5.0 -
I’ve dealt with CC and 3 years and I find them to have a lot of integrity. I’m very happy with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, friendly staff, got the repairs done in a timely manner. Would definitely pick them again!
Customer Service - 5.0/5.0 -
Very helpful and kind staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never after the way I was treated
Repair Quality - 1.0/5.0 -
I found finger nails on the dash board after delivery - very bad uncommitted customer service. Ruined the rubber that seals the front trunk shut and claimed Will get me a replacement and never reached out to schedule- they claimed it’s a an hour fix. The headlight replaced have some condensation which they said will be fixed under warranty and I’m still waiting for. Residual paint on my the leather interior. Very bad uncommitted
Customer Service - 1.0/5.0 -
I found finger nails on the dash board after delivery - very bad uncommitted customer service. Ruined the rubber that seals the front trunk shut and claimed Will get me a replacement and never reached out to schedule- they claimed it’s a an hour fix. The headlight replaced have some condensation which they said will be fixed under warranty and I’m still waiting for. Residual paint on my the leather interior. Very bad uncommitted
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Patty was very professional with her manner.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire experience was amazing. They kept me up to date on everything. Friendly and kind staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Moreover, I will warn people not to use caliber.
Repair Quality - 0.5/5.0 -
The worst experience ever.
Customer Service - 0.5/5.0 -
The worst auto maintenance experience ever (that’s saying something).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Could not retrieve key from lock box!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
There is none better in this area.
Repair Quality - 5.0/5.0 -
The repairs to my car make that portion of this 2012 vehicle brand new!!
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The entire process from start to finish was smooth, friendly and professional. I was kept up to date on the progress of my vehicle and to top it off, I paid less than expected! I would highly recommend them to anyone who needed repairs.