Caliber - Hollywood Fl
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with my car and give it a 10 in satisfaction I also made my last payment today for my car.
Customer Service - 5.0/5.0 -
I think Caliber Collision did a great job with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was good
Customer Service - 4.5/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collison did a Great job on the repairs & was done in a timely manner. I like the fact that Caliber Collision gave daily updates. & They worked very well with Enterprise to have the rental ready when I needed it so it was less stress. I give Caliber Collision a 5 star ⭐⭐⭐⭐⭐ rating
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Although the repair was done properly and car looks great, the customer service and communication is absolutely terrible. The timing of the repair unfortunately came very close to me being in labor, I expressed my concern to Jeff that I would like the car done ASAP and I will pay my deductible upfront so the parts can be ordered and only once they come in, I will dropoff the car. It took 2 weeks for the part to come in. When it finally did, I dropped off the car and Jeff waited 11 days to tell me it was the wrong part. I was waiting for the new part all over again. Once the new part arrived, the installer cracked part of the window which now also needed to be replaced. I expressed concern to Jeff again and he laughed it off not showing any remorse or concern for the lack of communication and poor time management. I was very understanding in the beginning when Jeff told me that the repair would take 2 weeks since they were so busy. The repair ended up taking a month and there was 0 communication or explanation from anyone unless I called asking. I would not recommend Caliber to anyone.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The job they did on the vehicle was excellent. The process from the original contact to picking up the car, working through the estimate with the insurance company, doing the work made it very easy on me.
Repair Quality - 5.0/5.0 -
The transaction was simple. They picked up the car , dealt with the insurance company, and did the work. The car looks like new. No issues found with their work. Hopefully, we'll never have to do this again, but if i did, I would certainly take my car to them.
Customer Service - 5.0/5.0 -
Everyone was very happy helpful. Which was good because finding two parts that were needed to complete the job were not available from any dealers. The job took an extended period of time. They kept me informed and answered any questions I had until the job was done.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Originally when I was told it was ready for me to pick it up upon my inspection I noticed a poorly repaired trim, not properly aligned and some type of glue on it. I was surprised that there appeared to be no quality review of the supposed finished product. They then kept the vehicle made the repair and I picked it up the next afternoon. Repair was then corrected.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a slight situation and you guys handled it very professionally. That was good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional collision center. I would definetely recommend this shop.
Repair Quality - 5.0/5.0 -
My car runs great
Customer Service - 5.0/5.0 -
Great communication, friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
trunk not opening and replacement piece not installed properly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have done so
Repair Quality - 5.0/5.0 -
There were a lot of things that I didn't understand. The employees (Melissa, Haley, and Jeff ) were very patient with me and helped me to understand.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good people - good work - good coffee!
My Experience - 5.0/5.0 -
I was very happily surprised with the exceptional service provided by caliber collision. They made the process of repairing my car so easy and the finished product is as good as new! Will definitely recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Camaro was repaired perfectly 👌. Everything was done quickly. Jeff was in charge of making sure everything was replaced. The front desk was very accommodating. They commented with me on repairs. Great job and service. Thank you P.S Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
was perfect. was updated every step of the way. thank you again Michelangelo