Caliber - Hope Mills
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very perfecional and nice great job on car keep updates going through the work process would recommend to friends and family
Likely to Recommend - 5.0/5.0 -
Will recommend to other people
Repair Quality - 5.0/5.0 -
They where very good at their work and keep us updated awesome job very perfecional thank you
Customer Service - 5.0/5.0 -
Was awsome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matthew, Sheila, and Shaun were phenomenal. From day one, Matthew and Sheila treated me and my daughter as if we were family. Also, the job performance was excellent. Our car looks like a Brand New one. We met Shaun when we picked up our vehicle. He was extremely nice and very friendly as well. I am 500 percent satisfied with the service we received at Caliber. Thanks again for handling our claim. Margaret & Armeria
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service Matt did an outstanding job
Customer Service - 5.0/5.0 -
Great service, Matt done an outstanding job.
Returned Clean
My Experience - 5.0/5.0 -
The car looked great and everyone was really nice and professional. Would recommend to others.
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0 -
Poor communication,, not delivered on time. Poorly managed business
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt was excellent! He kept me informed and updated on the repairs to my vehicle on a daily basis! The repair made to my vehicle was Awesome! It looks brand new again! He washed and vacuumed my vehicle before pickup! Great Customer Service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Matt and his team made you feel like you were part of his team during the process.
Repair Quality - 5.0/5.0 -
Caliber Collision met or exceeded my expectations for my vehicle repair. Matthew Michalski was a complete professional who thoroughly explained the process for my truck repair and provide routine updates to me on where my truck was in the repair process. I highly recommend Matt and his team to anyone who is apprehensive about choosing a business to complete their repairs.
Customer Service - 5.0/5.0 -
Caliber Collision met or exceeded my expectations for my vehicle repair. Matthew Michalski was a complete professional who thoroughly explained the process for my truck repair and provide routine updates to me on where my truck was in the repair process. I highly recommend Matt and his team to anyone who is apprehensive about choosing a business to complete their repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and professional staff. They made the process easy. They contact the insurance company and take care of everything for you. They kept me up to date on the status of my repairs and the timetable on when parts were delivered and installed. I would highly recommend Caliber Collision for any sort of repair or detail work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The caliber collision team was very helpful and understanding of my military schedule. They kept me informed with weekly updates and went above and beyond by allowing my vehicle to stay on the premises while I was was training for 2 months . Highly recommended!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome work by this new Team at Caliber Collision. Matt was very consistent in calling to keep me updated on my repairs. Excellent work and great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work by Matt and his Team!
Customer Service - 5.0/5.0 -
Perfect customer service! Matt was great in keeping me informed of the process through the end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you. All the crows are doing friendly and professional jobs.