Caliber - Horizon City
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Paul and staff were very kind and helpful during my car repairs. Paul was very responsive and did a great job in keeping me updated on the progress of the vehicle. I am very pleased with the results and wouldn’t have trusted anyone else with the repairs. Thank you Paul, Caliber and team.
My Experience - 5.0/5.0 -
The whole process was great from beginning to end. The staff was very knowledgeable, courteous and prompt. The car was left in excellent condition.
My Experience - 5.0/5.0 -
I am very satisfied with the results of my repair. I was kept in the loop regarding the progress of my car's repairs. From the first point of contact with Caliber Collision to the end result, every person I have encountered at the gateway west location has been professional, polite, and empathetic. I will definitely recommend Caliber Collision.
Likely to Recommend - 5.0/5.0 -
Caliber Collision will always be highly recommended by me.
Repair Quality - 5.0/5.0 -
Everyone I had contact with at Caliber Collision has been very professional and courteous. Paul kept me informed of my car's status as it progressed through the process.
Customer Service - 5.0/5.0 -
I rate it a 10 because communication. Was always clear and consistent regarding my cars status
Returned Clean
My Experience - 5.0/5.0 -
Adan, was a great service manager, he was professional and he updated me at least 3 times a week. It made me feel at ease knowing that i didn’t have to call for an update. Would highly recommend to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was an amazing experience, and i would do it again, god forbid if i had another accident.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great costumer service everyone is very helpful and everyone treats you like at home. They did an excellent work with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Attentive, quick, good quality repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Have to go back didn’t ensamble right
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All seems well with the car and I got it back almost on the same day it was predicted to be back.
Customer Service - 5.0/5.0 -
Everyone was curious and friendly.
Returned Clean
My Experience - 5.0/5.0 -
Great and fast service. Everything went so smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes. Really great experience
Repair Quality - 5.0/5.0 -
Super fast and great
Customer Service - 5.0/5.0 -
It was such an easy and good experience. Gabby and the receptionist were great in helping us have the best repair.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the repair done on our car. It looks brand new. Special thanks to Mr. Adan Lopez he was available for questions and updates from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Spoke to other people before the repairs... They all said great shop also.
Repair Quality - 5.0/5.0 -
Everything looks great 👍
Customer Service - 5.0/5.0 -
They communicate every step, and reply and respond quickly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Minor unglued details but the guarantee is as simple as taking it in to get resolved
Customer Service - 5.0/5.0 -
Great service gave us and estimated time frame with no delays
My Experience - 5.0/5.0 -
I want to give a BIG THAANK YOU to Gabby for all her help and keeping in touch with me throughout this process very thankful for all of her support. Will definitely be doing more business if something comes up with anyone of my other cars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work on my car was excellent
Customer Service - 5.0/5.0 -
The customer service that Gabby gave us was top notch. Always letting us know what they were doing and was very helpful to us. thank you for that Gabby.