Caliber - Houston - Liberty Lakes

4.6 (3,913reviews)
94%
6650 E Sam Houston Pkwy N,  Houston,  TX  77049

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,913)

My Experience

Great team , everybody up there is very nice & have patience. I love the work that was done to my car, they also gave me a brand new battery for free I would highly recommend this body shop!!!

Likely to Recommend

Yes because it’s the only good mechanic shop I know that has very good service and because they are very welcoming.

Repair Quality

They did a very great job on fixing my car. And very great service from the men that fixed my car. Finally they also treated me very good and very welcomed.

Customer Service

Returned Clean

My Experience

The door doesn't open from inside

Likely to Recommend

Repair Quality

Customer Service

My Experience

Am impress completing before schedule and outstanding work done to my truck like nothing ever happened that’s perfection thumbs up

My Experience

Quick turnaround on repairs.

My Experience

I appreciate the professional attitude and friendly. The repair was fast thank w

My Experience

I am very satisfied with the customer service and work that was done on my vehicle. I will recommend Caliber to anyone who is in need of service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff were very courteous and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Second time I used Caliber Collision for repairs. Both times the repairs were done very well and timely.Very happy with results .

My Experience

From the moment I stepped into Caliber Abbie and Mike was very kind and supportive, kept me informed on the progress of my car. Thank you Abbie and Mike for making this experience easy for me! 😊

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great customer service. Kept me informed during the entire process.

My Experience

You have very professional and courteous employees Abby. Eduardo and Mike. We were received and assisted immediately by Abby and Eduardo attended to us immediately. Mike kept me informed as to what was happening on a daily basis. I consider that very important that way you can make arrangements as needed on what was happening with our vehicle. So. We had no surprises! Excellent work πŸ‘ πŸ‘ was done on our vehicle. Great employees are hard to find it makes your business prosperous. .

Likely to Recommend

Repair Quality

I giving a 10 because your employees are very professional , respectful and give great customers service. And to be fair the main job was done very well. Mike and Eduardo have ordered the parts and are having to go back and replace the windows strip and add sound padding back into the passenger door that was repaired.

Customer Service

Great customers service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast good work

Likely to Recommend

This will be my last time with Caliber Collision.

Repair Quality

Ever since the headliner was removed and reinstalled, my FM reception has been extremely weak and full of static. It worked normally before the repair. Please check the antenna coax connections, antenna amplifier connections/power, and the wiring around the roof antenna that may have been disconnected or disturbed during the headliner removal.

Customer Service

It is really difficult to communicate with folks at this particular location.

My Experience

Effort. Start to finish effort. I was informed, updated and treated very politely

Likely to Recommend

100% for the Bryan shop. Won't speak about the others. Just keep your car in Bryan

Repair Quality

Returned Clean

Likely to Recommend

Repair Quality

I have one concern but I will visit soon to correct.

Customer Service

The customer service is excellent!

Returned Clean

My Experience

My Experience

My experience with Caliber Collision was nothing short of amazing. Literally a 100/10 experience. Mike took care of my vehicle and was very communicative the entire process. I was never left wondering what the next steps were throughout the process or when my car would be completed. On top of that, repairs were completed 5 days earlier than the projected date and the work was absolutely flawless! I have been a Caliber Collision customer for years and this is by far the best experience I have had. Thank you Mike!!!!

My Experience

Very dissatisfied with your quality of work. I’ll have it back on Tuesday morning.