Caliber - Houston - Liberty Lakes

4.6 (3,906reviews)
94%
6650 E Sam Houston Pkwy N,  Houston,  TX  77049

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,906)

My Experience

Repair was fast and easy, kept me updated thru out the whole process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Liked everything and updates.

Likely to Recommend

Repair Quality

Only thing I didn’t like but it was towards my insurance that they didn’t allow the other light changed

Customer Service

Returned Clean

My Experience

Awesome work as always, highly satisfied

My Experience

Likely to Recommend

Repair Quality

The tech at caliber always kept me up with the progress of the work and did a great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very likely

Repair Quality

Very good quality work.

Customer Service

Very helpful

Returned Clean

My Experience

You guys were fast and extremely nice!!!!...This is the second time I use you guys and I am completely satisfied.

My Experience

My brother picked up my vehicle while I was out of town so I was just able to look at the area where the work was done and there are a couple of problems with the painting on the edge lip of the wheelwell and the initial area where the other vehicle had hit me still has the same scratches as it had in the corner they didn’t even buff it out or paint it. I’m waiting to get a hold of the representative from your business so we can get this looked at and taken care of, but very disappointing that they couldn’t have seen where the original impact was and fixed that that’s unacceptable.

Likely to Recommend

Repair Quality

Customer Service

When I got back from out of town and I inspected my truck, the spot where the other vehicle had made contact with the edge of my frame right in front of the driver side bumper was still chipped and two spots the original two spots, and it was not painted over. They totally missed this even though I pointed it out four or five times when I dropped the truck off. Also around the inside lip of the wheel well it looks like they didn’t paint over that they just painted the outside so now there’s a rough edge that you can fill and see where they didn’t follow through with the paint. I’m very disappointed and I’m traveling out of town starting this afternoon so I will not be able to bring it back to you guys until another week or so, but I definitely want it to be taken care of at my convenience and I look forward to someone reaching out to me regarding this after today’s holiday.

Likely to Recommend

I will sure recommend.

Repair Quality

Excellent job. All personal, really nice.

Customer Service

Excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is my second time using Caliber a collision, specifically this location and I will continue using them for any services needed. I’d be delighted to refer to anyone in need of their services.

Repair Quality

The repair was quick and efficiently. Staff maintained communication through the entire process and gave me updates as they completed the repairs. Staff was also extremely professional and polite and answered all my questions.

Customer Service

The repair was quick and efficiently. Staff maintained communication through the entire process and gave me updates as they completed the repairs. Staff was also extremely professional and polite and answered all my questions.

Returned Clean

My Experience

The repairs that were made was very great, it just was a long time getting part

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mike was very helpful and kept me updated though out the repairs

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Thank yall so much for being so helpful !!

Customer Service

Returned Clean

My Experience

Upon arriving home and your office is now closed. I discovered the hood was not completely closed. The attendant on site apparently did not notice all areas were not sealing completely. The gap should be tighter. I will be calling first thing in the morning to get answers to items that need ADDRESSING

Likely to Recommend

Repair Quality

Customer Service

Returned Clean