Caliber - Houston - Liberty Lakes
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service and great customer service
Customer Service - 5.0/5.0 -
We were very pleased with the service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service from the staff was very welcoming and appreciated!!
Returned Clean
My Experience - 5.0/5.0 -
Everything looked good but I will be stopping by on Monday to let you checkout what is going on with by washer fluid. Water is pouring out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100 %
Repair Quality - 5.0/5.0 -
Todo excelente
Customer Service - 5.0/5.0 -
Todo fueron muy amable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I would have given 10; however, they did bot extend my rental, so I paid out if pocket and bow Enterprise has to reimburse me.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much I will complete satisfied with the service but I only had one problem I don't know if it due to the accident or not the job the passenger window did not come down anymore it only come down maybe 10th of a of a roll but I didn't let I'm satisfied with the service on my car appreciate it Thank you
Likely to Recommend - 5.0/5.0 -
Yes I have discussed y'all with my family and friends about the service I received from y'all
Repair Quality - 5.0/5.0 -
I think Liberty mutual insurance for sending me to you 💝
Customer Service - 5.0/5.0 -
I am 100% completely satisfy with the service I received from the Caliber Collisoin and also let my friends and family know the service I received in the length of time that they you compare my car I'm really pleased with y'all Thank you so much 🙏🌹♥️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dear Caliber Collision, I am happy with the service performed.Really am satisfied with the outcome. You kept me on track of everything that was happening during this service. Very grateful. Great job. Your receptionist was very kind, helpful and professional.
Likely to Recommend - 5.0/5.0 -
Very likely. I am VERY satisfied with the service Caliber Collision performed on my vehicle. I have recommended this shop to my friends and family.
Repair Quality - 5.0/5.0 -
I was very happy with the service Caliber Collision performed on my vehicle. Couldn’t ask for more. Mike was very professional and kept me informed throughout the time of repair.
Customer Service - 5.0/5.0 -
Customer service was excellent. The receptionist was very polite ,friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely recommend to all my friends and family.
Repair Quality - 5.0/5.0 -
Excellent Quality!
Customer Service - 5.0/5.0 -
Excellent customer service. Everyone was very helpful and nice.
Returned Clean
Likely to Recommend - 4.5/5.0 -
Great work, good people!!
Repair Quality - 5.0/5.0 -
Guys doing a very good job at my truck, friendly people, and mante in comunicación with me all the time went my truck be at the shop!!!
Customer Service - 4.5/5.0 -
Guys doing a very good job at my truck, friendly people, and mante in comunicación with me all the time went my truck be at the shop!!!
Returned Clean
My Experience - 0.0/5.0 -
My vehicle won’t turn on and my gas tank is empty
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike took great care of me when I got into an accident. From taking possession of my car a day early to making sure all of my parts are oem and not aftermarket. He stayed on top of it to make sure my truck was restored to its original glory. I couldn’t be more satisfied with the work. The team here did not disappoint.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did an amazing job on my vehicle, and they always kept me informed on every step during the process up until completion, I highly recommend them to do work on vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The work on the car was fine. Their communication with us was awful. No updates provided ‘ the woman answering the phone seemed irritated to check on progress for me & I didn’t even call until they had the car for several days. She said they would call me & it should be ready that day or the next. No call so I called the next day in the afternoon. That is when she was quick to say again they would call me. No need for me to call. The next day we decided to return the rent car since the repair was taking so long. On the way home I called Caliber again. The man said they had been waiting for paperwork regarding calibration for two days. Yes, I could pick up the car & the paperwork could be sent to me later. When we were at the shop he said we would get updated paperwork later after the calibration was approved. Never received anymore paperwork. Awful. Awful experience. Such a shame because we used them successfully last year.