Caliber - Houston - Liberty Lakes
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would tell everyone
Repair Quality - 5.0/5.0 -
The people where great and service was excellent
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Workmanship was terrible
Repair Quality - 0.5/5.0 -
Bad workmanship
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I wouldn’t recommend a dog coming there for water.
Repair Quality - 0.5/5.0 -
My initial experience with Caliber Collision was great. Mike and Ms. Abby were extremely professional while my vehicle was in their possession, and Mike did great work on the front end bumper and fender repairs. However, what happened next completely overshadowed everything. While my car was at the shop, an employee entered my vehicle and removed a memorial flower from my father’s casket that was placed on my windshield on top of his obituary. This was not trash!!!! It was a deeply personal and irreplaceable memorial item. On top of that, my personal belongings that were stored in the back seat pocket were thrown into a flimsy trash bag, which resulted in my daughter’s death certificate being ruined. When I brought this to management’s attention (Eduardo), I was told the employee was “new.” That response showed a complete lack of accountability and empathy. No meaningful apology. No effort to make things right. While I acknowledge the professionalism of Mike and Ms. Abby and the quality of the repair work, the disrespect shown toward my personal and memorial belongings is HIGHLY UNACCEPTABLE . This experience caused emotional distress and completely broke my trust.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike was very helpful and attentive to me about my car and services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike was great help
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I picked up my car not expecting it to be cleaned. They had put all my belongings in side a plastic bag. I opened it and stuff was missing. The next day I had to go back to get the rest of my belongings. Which I did not appreciate.
Likely to Recommend - 3.5/5.0 -
I would recommend to get everything In there car first before giving their keys away.
Repair Quality - 5.0/5.0 -
The repair looks really good.
Customer Service - 5.0/5.0 -
Customer service good no complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Waiting on door to be fixed
Customer Service - 5.0/5.0 -
My door lock is still not working correctly was told a new one would be ordered just waiting on time to come back and have that fixed
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with this collision center. Mike, the estimator, took such good care of me from start to finish. He kept me updated throughout the entire process and made sure every detail of the repair was done perfectly. He is so professional and really took the time to ensure I was happy with the final result. My Ford Mustang’s front bumper looks amazing, and you can’t even tell it was ever damaged. I recommend this collision center.
Customer Service - 5.0/5.0 -
I had a great experience with this collision center. Mike, the estimator, took such good care of me from start to finish. He kept me updated throughout the entire process and made sure every detail of the repair was done perfectly. He is so professional and really took the time to ensure I was happy with the final result. My Ford Mustang’s front bumper looks amazing, and you can’t even tell it was ever damaged. I recommend this collision center.
Returned Clean
My Experience - 5.0/5.0 -
The staff were really friendly and professional. They made my car look good as new again. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
AND WILL BE OUR REPAIRED PLACE FROM NOW ON
Repair Quality - 5.0/5.0 -
EXCELENT AND FAST SERVICE
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the text messages with updates on the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was done well and quickly. Kept well informed by Eduardo as work progressed! Very easy experience overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you we are satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The whole process of fixing the car took almost a month.