Caliber - Houston - Pasadena
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job. We're kept up to date on each repair and status of job. Very pleased!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied. Miss Felicia Lopez kept in touch and gave me several updates on the progress. I usually do all repairs myself. This is the first time I have hired out help. I am very satisfied and I would let your company work on my car again :-)
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The repairs took a lot longer than I was told initially. I eventually picked up my car only to discover that some things would need fixing at a later date.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly
My Experience - 5.0/5.0 -
Truck looks great. Took longer that I expected. I am having a problem with the doors locking immediately after I press the unlock button.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I don't want to tell anybody about this experience. I didn't even want to type this out. That's why i've been postponing it for so long but I keep getting emails and texts for me to do it.
Repair Quality - 1.5/5.0 -
The body work is done. Thank you for that. But the sound I took it in for is still there. And I was told that it couldn't be fixed because they couldn't figure out what was causing the sound. So no I won't be bringing a car here ever again. But thank you for the work you did.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was extremely good to work with and they handled my repairs expeditiously while taking great care of my vehicle. I will recommend them to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall, very satisfied. Process was smooth and expedient. Quality of work was solid as well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Still a couple of minor details to still deal with
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The front license plate wasn’t replaced, my gt lettering was not put on. My taillight covers weren’t put on when they said they were.
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
My license plate bracket wasn’t replaced, tail light covers as well