Caliber - Houston - Pasadena
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Fast and the furious and all looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All satisfied and no problems and as I stated before, the reason I returned for a third time was due to the quality service. Thk you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, courteous, speedy, knowledgeable workers, and excellent quality.
Likely to Recommend - 5.0/5.0 -
Excellent, professional, knowledgeable, speedy, and courteous.
Repair Quality - 5.0/5.0 -
Excellent, professional, knowledgeable, speedy, and courteous.
Customer Service - 5.0/5.0 -
Excellent, professional, knowledgeable, speedy, and courteous.
My Experience - 5.0/5.0 -
Gabriel was an amazing service advisor, He was very upfront and honest with me. When I went to pick up the vehicle Jennifer was very nice and helpful! The GM Natasha was also very nice and helpful when I was picking up the car. I hope I don't need body work in the future, but if I do........I will defiantly come to this location again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gabriel, Jennifer, and Natasha were amazing! Very friendly and helpful! Hopefully I don’t need collision repair again, but if I do, I’m coming here again
Customer Service - 5.0/5.0 -
Gabriel, Jennifer, and Natasha were amazing!
Returned Clean
My Experience - 5.0/5.0 -
The process was smooth and drama free from start to finish. Gabriel Nunez was very helpful and always kept us informed throughout the process. Caliber is lucky to have him.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Overall good work. The interior of my truck was kinda dirty tho when I got it back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service. Gabriel went beyond necessary to get the vehicle finished as requested. No complaints. He was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks good. I was notified the car was ready a couple of days ago but when we went to pick it up the replacement part was not painted to color match the car.
My Experience - 5.0/5.0 -
Natasha was fantastic! She kept me in the loop the entire time and made sure I got my car back in a timely fashion and that everything was right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to Gabriel’s detailed updates and Jennifer’s efficient communication, I always felt valued and in the loop with my truck repairs, and I’d gladly recommend the Caliber Collision on McGilly to anyone!
My Experience - 0.0/5.0 -
Tail lights didn’t work properly, parking sensors didn’t work at all, and the backup camera doesn't work. They had to order the part meaning I have to go back again “to see” if they can fix it. I don’t have a rental anymore. This is costing me money every time I have to go. I already lost a full day of work just trying to pickup the truck they already “repaired”. I told you not to send me this until you got my truck in working order. At this time that’s the state of my truck repairs.
My Experience - 5.0/5.0 -
My experience was excellent!!! Gabriel Nunez was so polite and professional. The work done was amazing and and the time frame was super fast. Truly appreciate it.
Likely to Recommend - 5.0/5.0 -
I would recommend caliber to all my friends and family.
Repair Quality - 5.0/5.0 -
I’ve used this service twice in the past two months and I could say I am extremely satisfied with the customer service and service performed on my vehicles. Thank you so much!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
My Experience - 5.0/5.0 -
You do the best work in town, it is a pleasure when i have to deal with an issue with insurance and i know you’re working in my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job guys
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!