Caliber - Houston - Pasadena
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Priscilla deserves a huge thank you for her personal yet professional touch in providing excellent communication and service, and the whole Team in Pasadena for a job well done!!! Thanks!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire process was great. Employees met the highest standards on courtesy and professionalism. I would highly refer everyone to Caliber Collision especially the fairmont location. I am so grateful for the communication and the weekly updates that were given to me by email on the status of my vehicle. Very satisfied!! A special Thank You to Priscilla and Mike they were so nice. Thank You Caliber Collision for a wonderful experience.
My Experience - 5.0/5.0 -
I would like to thank everyone but specially Priscilla for a great job. Priscilla is very kind and I can tell she loves helping people. Thanks again for making the process much easier. Mr.Mike was also very nice and polite. You guys are awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would not tell anyone to use this facility due to the time they had my vehicle (42 days).
Repair Quality - 4.0/5.0 -
Gave me my vehicle back and forgot to put my emblems back on. So i had to bring my vehicle back.
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Took a little while to get done but loved the attention to detail and friendly atmosphere. Priscilla did a amazing job keeping me informed.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me informed
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
Lines don't line up
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service, will be happy to recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and friendly service, called with updates and estimated times were right on track! Plus they clean the inside and outside of our truck and it looks Fabulous!! Great service and wonderful customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would tell them the shop was good but to make sure they checked the small things.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Prycilla has been great in keeping us informed
My Experience - 5.0/5.0 -
Brian was awesome throughout the entire process! He was very communicative and kept me informed on my cars status.