Caliber - Houston - Pasadena
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
But expensive
Repair Quality - 5.0/5.0 -
Good body work
Customer Service - 5.0/5.0 -
Good service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent treatment, very friendly staff, especially Mr. Omar Zambrano, his treatment made us feel very comfortable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I wish they would have offer to do the tint on the other window. I would have paid extra to make it look the same.
Customer Service - 4.5/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
No complains! Love the service Caliber collision provided. Kept me up to date with my car progress. Gabriel comminuted with me and explained everything that was done to my car. Made it very stress free
My Experience - 5.0/5.0 -
I am absolutely satisfied with the repair and care that Caliber Collision has given to me and my vehicle. Thank you guys so much.
Likely to Recommend - 5.0/5.0 -
Will share with family and friends
Repair Quality - 5.0/5.0 -
Awesome job. Will share with family members.
Customer Service - 5.0/5.0 -
From the front desk to the back they made sure that my experience was important to them.
Likely to Recommend - 5.0/5.0 -
100% recommend.
Repair Quality - 5.0/5.0 -
I was satisfied and happy with my repair.
Customer Service - 5.0/5.0 -
Customer service was great, everyone was very detailed in explaining everything and very polite.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
When turned in my car to me they didn't brother aligned my hood to my fender. They only aligned it after i pointed it out and it still miss aligned. The bumper in popping off the fender already. Look like they tried super glue it. I couldn't wait any longer for them to fix it right then and their because had work that morning. Honestly pretty disappointed. I just wanted my fix right can't even get that man. It like they didn't bother to inspect the car before they called me to tell me my car was ready. I even gave the extra week so they won't rush the repairs. Now I got make sometime out of my day to bring it back so they fix . 80% done 20% could taken the time fix issues before I got it
Customer Service - 3.5/5.0 -
Staff was friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend to friends and family
Repair Quality - 5.0/5.0 -
Very satisfying customer, I would recommend it family and friends.
Customer Service - 5.0/5.0 -
Very happy and satisfied customer
My Experience - 0.0/5.0 -
No la arreglaron toda que porque la aseguranza no lo acepto pero les voy a discutir
My Experience - 5.0/5.0 -
Very satisfied how the vehicle was repaired. Looks like nothing never happened to the truck. Thank you so much. highly recommend taking other vehicles here.
My Experience - 0.0/5.0 -
Car had dirt in the vents and inside and windshield had paint specs on it.
My Experience - 5.0/5.0 -
Me gustó el trato que recibí desde el primer día, lo bien que me explicaron co.o se trabajaría con mi auto y lo mejor fue que me mantuvieron informada del como iba el trabajo de mi carro, hicieron un excelente trabajo y fue muy rápido. Muchísimas gracias a todos los que trabajaron en el.🫶
My Experience - 5.0/5.0 -
I’m very satisfied with the results of my car repair. Caliber Collision gets an excellent rating from me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for restoring my car back to normal. I had 2 incidents with my car and taken my car to this caliber collision. Everything is handled wonderfully, customer service is great, and work is alway amazing. You make challenging times a lot easier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done quickly and communication on progress was consistent.