Caliber - Houston - Southwest Freeway
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience, Mrs.katie was amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I had some issues with the camera placed on the wrong side. Also they sunroof did not Want to open.
Customer Service - 5.0/5.0 -
Katie was amazing!! She communicated with us almost daily and giving us updates on our car.
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the work that was done on my Vehicle. I would recommend Caliber to my family and friends. I can't forget how friendly and professional everyone is they welcome you with open arms.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there is friendly and professional they make you feel welcome. You will get an update everyday.
Customer Service - 5.0/5.0 -
Customer service is very great.
Returned Clean
My Experience - 5.0/5.0 -
Katie was beyond helpful and definitely went over and above to ensure I was informed on the progress of my vehicle and that it came back to me in top tier shape. Made this experience easy and beyond great!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Katie was incredibly friendly, knowledgeable, and professional throughout the entire process. She kept me well-informed every step of the way and went above and beyond to ensure everything went as smoothly as possible. Her attention to detail and commitment to excellent service truly made a difference.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision did a great job. I appreciate it. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Katie was very good at keeping me up to date with my vehicle and definitely went the extra mile working with my insurance company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Robert and Trish went above and beyond to get the car repaired and get it back to us.
Returned Clean
My Experience - 5.0/5.0 -
They did an awesome job. Ms. Katie went above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kathy was awesome, and lady in front desk amazing, thank you all,my car looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Windshield wiper was broken upon return. Tried to replace it but it wasn’t an easy fix - wiper extended past windshield. Truck had areas of white (caulking?) splattered on it.
Customer Service - 4.0/5.0 -
I was continually urged to give 10s, which made me uncomfortable. I probably would have, if the truck was returned in excellent condition.
Returned Clean
My Experience - 5.0/5.0 -
Got repairs done in a timely manner and looks fantastic.