Caliber - Houston - Southwest Freeway

4.9 (6,051reviews)
99%
11228 Southwest Freeway,  Houston,  TX  77031

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,051)

Likely to Recommend

I would definitely refer my friends to Caliber!

Repair Quality

Wonderful caring people! They greeted me with smiles and laughter and it was such a great experience. I will always take my car there.

Customer Service

Absolutely a great place to take your car!

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Very attentive to details and provided good care for our vehicle. Good service overall.

Customer Service

Returned Clean

My Experience

Really appreciate help, great experience!!!

My Experience

The individual I was working with was named Lam, truly a great person, very helpful as well as kept me up to date as to the process, assisted me with getting my sons vehicle back basically a day early so he could use the vehicle he has been driving to get back and forth to school, that alone was a blessing, first thing I said when I saw him as well as Trish was that they were my hero’s because of the stress and concern they eliminated for me..Greta people and a great job

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Repair Quality

Lam and Trish were great, very helpful and always kept me informed and updated about the vehicle

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Repair Quality

My fog lights are not working and still had a scratch on the fender driver side, but overall they were very nice. I have to bring the car back so they can look at the connection of the fog lights

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Overall great service! I spoke to Trish she was great. Set an appointment, drop my truck off. I was sent text updates and phone call from lam. Vehicle repairs looked great! They even dropped my truck off to my home.

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Repair Quality

Amazing job

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Work looks good, and found hidden damage.

Customer Service

Kept me informed throughout the entire process

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Repair Quality

Excellent communication from Lam, friendly staff and great service overall. Trish always willing to help and the overall satisfaction is very high.

Customer Service

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My Experience

I am extremely satisfied with my recent repair experience at Caliber Collision. The quality of the repairs on my truck was excellent, and everything was completed to my expectations. I would like to extend my gratitude to Lam for his outstanding assistance throughout the process. He kept me well-informed and made sure I was updated every step of the way. Thank you to the entire team for your professionalism and exceptional service.

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My Experience

There were pieces not put together correctly. Details are shown when compared from both sides. I will need a recheck/redone please and thank you.

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