Caliber - Houston - Southwest Freeway
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Customer service was great by Lam and Veronica!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Patricia and Lum went above and beyond and took care me and my car as well. I am very satisfied with the service and would come again. the place is also very close to where i live. service was done on time and i was updated along the way.
Customer Service - 5.0/5.0 -
amazing customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lam was very very a million wonderful in keeping me informed, showing me what repair he made and he always always has a smile. Miss Trish at the front desk made it easy , especially to leave my car that I work so hard for with them overnights
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good and was done early.
Customer Service - 5.0/5.0 -
Lam was awesome!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Caliber was fabulous. Lam Vu greeted me in the lobby and had an estimate in my hand within minutes. The quote was extremely competitive. The work was completed in a little over a day. My repair job was small but they treated me like a big customer. The work was excellent and they even washed my car. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan and his crew theey were very helpful.They keep informed of what was going on with my Buick
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really nice work done in a timely manner!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I picked my car up today, exactly when they had predicted it would be finished. Matt was very helpful and the car looks great. You would never know that it had been in an accident. My experience with Caliber Collision was pleasant from beginning to end.
Likely to Recommend - 5.0/5.0 -
The experience was pleasant from beginning to end.
Repair Quality - 5.0/5.0 -
The car looks great. You would never know that it had been in an accident.
Customer Service - 5.0/5.0 -
The car was finished in ten days just as I was told it would be by Matt Cecchini, the service advisor. Matt was helpful and thorough throughout the process. He was very pleasant to deal with.
Returned Clean
My Experience - 5.0/5.0 -
Perfect happy excellent all the way around
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
battery was dead at pickup. would be nice to run cars every so often with lengthy repairs for the battery's health, especially during the winter. other than that, completely satisfied.
My Experience - 5.0/5.0 -
Team members were very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
They do a great service, but this is my second time coming to them and I was not treated the same as the first time
Repair Quality - 4.0/5.0 -
The work was completed well but the adjuster at Caliber lacks customer service skills
Customer Service - 3.5/5.0 -
The staff at the reception area was amazing, kind, and cheerful when dealing with me, but my adjuster has no skills at all