Caliber - Houston - Willowbrook
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Service was fast and they kept us in the loop as far as progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had issues with the right brake light when I dropped car off. I let you all know this and was hoping that the new light would repair this. I picked up car and the same light comes on about the Brake light right side after driving. I was told this was checked
My Experience - 5.0/5.0 -
They were really good on communicating on how my repair were going and letting me know about the information about my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done early!
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would definitely recommend the shop.
Repair Quality - 5.0/5.0 -
They always do beautiful work I'm very satisfied.
Customer Service - 5.0/5.0 -
Everyone is always very concerned from yhe minute you walk in.
Returned Clean
My Experience - 5.0/5.0 -
Job was done beautifully. My car looks brand new and was finished two days before they expect it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
CAR LOOKS AMAZING AND WAS DONE 2 DAYS BEFORE THEY SAID
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They’re awesome!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always.
Repair Quality - 5.0/5.0 -
So far so good. Cosmetically, can’t tell anything ever happened.
Customer Service - 5.0/5.0 -
I always love bringing my vehicles to Caliber. I like that I’m kept up to date the entire time. The work is the highest quality and their people make you feel confident that your vehicle is brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great work are friendly and get our vehicles fixed quickly. Most importantly that make my job easier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Dana was great he set the expectations of the repair and was straight forward with everything
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pauline, my service advisor, conducted an excellent repair job on my 2014 Honda CR-V. She continuously communicated the progress on my car which put my mind at ease. The transparency that she exhibited made me feel like a VIP customer. Although I had to get the repair due to an accident, she created a seamless process that left me very comfortable and pleasantly surprised. Pauline is a valuable asset to your company and she should be rewarded for her exemplary service to the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pauline Jones is an excellent service advisor. She kept me abreast of the progress on the repair. She is definitely an asset for your company and should be rewarded.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We will always recommend this particular facility.
Repair Quality - 5.0/5.0 -
This is the second time we have used this facility. The work is top notch as well as the communication on the progress of repairs.
Customer Service - 5.0/5.0 -
Everyone was very courteous and Dana handled our claim with great professionalism.
My Experience - 5.0/5.0 -
I was extremely happy with the work done on my truck. As a detail oriented person that restores cars in my spare time, I discussed all my potential concerns about the work to be done, before hand.The answers I got to my questions were spot on: complete removal of the bumper; no tape lines visible; remove sensors prior to painting; all work done exactly as expected. I will certainly recommend Caliber to friends who need quality, fast and friendly paint and body work. Merry Christmas.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great drop off and communication. Work was completed just in the time frame they said it would. Repairs are just as I would have hoped.
Customer Service - 5.0/5.0 -
Paul was amazing!