Caliber - Houston - Willowbrook

4.8 (4,424reviews)
98%
16915 Tomball Parkway,  Houston,  TX  77064

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (4,424)

My Experience

From start to finish, the shop made us feel at ease especially assuring us that our replacement parts would be OEM grade. They were thorough and timely throughout the whole process.

Likely to Recommend

Repair Quality

The techs there are attentive and the service is great

Customer Service

Paul was great help, keeping us informed every step of the way

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great. Paul kept me updated on the status of my vehicle every step of the way. When I went to retrieve my vehicle, he was very courteous and professional and explained what was done. Great place and great customer service.

Likely to Recommend

Repair Quality

Paul was quick and professional and explained everything. Very thankful for Paul.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No problems or complaints, work got done on time & even cleaned/wash car. Thanks Caliber !

Customer Service

Quick and easy

Returned Clean

My Experience

They seem to be very straight forward with the process. They did the job on time and treated me with respect.

My Experience

You did a wonderful job. Everything was just perfect. I’m so glad I came to you all. I pray in the future. I never had this problem again, but if so, I would definitely come to you all.

Likely to Recommend

Repair Quality

Great

Customer Service

Great

Likely to Recommend

Repair Quality

it’s good job I like the work thanks

Customer Service

it’s good job I like the work thanks

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Over and above service. Thank you Paul

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We had a really good experience they had great communication with us everything was very satisfactory

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I was very please with the treatment and quality of work at Caliber Collision. My service advisor, Paul Barron, was excellent.

Likely to Recommend

Without hesitation.

Repair Quality

We are happy with the quality of work and friendliness of the personnel.

Customer Service

Very attentive people.

Returned Clean

My Experience

Communication was great! Fast repair time.

My Experience

done in a timely manner and has good appearance and workmanship

My Experience

My Experience

Paul was amazingly proficient, professional and gave great customer service. He deserves pay increases, he makes it fun to receive service from your facility.

Likely to Recommend

Repair Quality

The worker by the name of Paul provided excellent customer service. He made the expereince feel very personal but he was also consistently professional.

Customer Service

Paul was professional and very infromative regarding his ability to educate me about the entire process, which made me feel a sense of comfort from the begining of the process; to the end.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

None

Customer Service

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Repair Quality

Customer Service