Caliber - Hunt Valley
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Was kept up to date with all progress being made. Repairs look great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Only issue was delay caused by needing to replace camera on/near windshield.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I appreciated the daily text about the progress of the repairs. The repairs were done in the time stated. There were no issues in dealing with the insurance company.
Customer Service - 5.0/5.0 -
Everything was thoroughly explained to me when I dropped off and picked up
Returned Clean
Likely to Recommend - 5.0/5.0 -
Location was great for me
Repair Quality - 4.5/5.0 -
I’ve only had my car back for a couple of days but so far everything is good
Customer Service - 5.0/5.0 -
Thank you for updates on the process
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was excellent , crime the beginning to the end. And the timing you predicted was right on target. Thank you so much for your wonderful service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect !!
Customer Service - 5.0/5.0 -
Everything went very smoothly from beginning to the end when I picked up my BMW . I could not have more pleased ! Thank you so much , Janet Haigley
My Experience - 5.0/5.0 -
Andy made a special effort to get my repair done before the holiday weekend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mya was the absolute best and was amazing. She called me at every step of the way and she let me know what was going on. She was very informative and receptive when I asked about questions that I had that I didn’t know the answer to about repairs. She was kind, helpful, and she deserves a raise to be perfectly honest because she went above and beyond the call of duty for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 5.0/5.0 -
Nice job. Took longer than expected, but I still had a week left on the rental car…so all good!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team was friendly and helpful. The update texts throughout the process were appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would recommend. It was not Caliber Collision fault wrong part was sent out