Caliber - Hutto
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Misty was friendly and patient with my questions at and helping me set an appt. Shayne was very kind, easy to understand processes, was very communicative w text updates. I really appreciate the work everyone did with my repair!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
communication was great and the work looked good.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Such a smooth process. Everyone was responsive and friendly.
My Experience - 5.0/5.0 -
Shayne did a great job with providing me updates and letting me know the timeframe of when he expected each step of work to be completed. The staff were extremely friendly and on top of everything. Best experience I’ve had with a shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Works like a charm!!! Thanks!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked like new!
Customer Service - 5.0/5.0 -
Very nice and professional.
My Experience - 5.0/5.0 -
Shayne was very easy to work with. He communicated with me several times throughout my repair. My car looks great inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated the updates
Customer Service - 5.0/5.0 -
Chris was great with providing updates and answering concerns
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
lack of timely communication. interior parts appeared to be worse then when it was dropped off.
Customer Service - 1.0/5.0
My Experience - 0.0/5.0 -
If I had been given an estimate on what my repairs would have consisted of, and most especially what they would have cost, I never would have gone through with the repairs. Y'all really need to let people know everything up front. Shayne was terrible at communicating. He left a message on my voicemail for another client. He kept moving the delivery date back & I really wonder if he got mixed up with another person/car. He texted me my car would be ready at this time, then a few minutes later text back, No, not that time....he wasn't keeping things straight. And I wanted real hail damage repair & new paint, not PDR. But the main thing is ... The economy is really bad, people are hurting, please be honest before the work starts. I am so upset, sad, depressed over this. I know I should also have been more informed myself, but I work full-time, I commute everyday, I try to take care of my elderly mom since my dad died. I am stretched thin, like many people these days. Please be more transparent. I don't have much, but I really liked my car. Now, it's just a disappointment to me. I really really wish I had not gotten it repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’ve been through a few different body shop experiences and this was by far my best experience. Shane was knowledgeable and communicated very well. The turnaround time was right what they said it would be. Overall, I have zero complaints and would definitely recommend your services. I’ll be bringing my truck back for another repair on the front soon.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated Chris and the front desk lady ( sorry I don’t remember her name) but they were excellent! And great communication. Thank yall for what yall do! And thank yall to y’all’s team