Caliber - Hyattsville
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was not satisfied of how long it took, almost 10 days you had my car. I received no feedback back from you, I had to call you always to find out the status of my car.
Likely to Recommend - 5.0/5.0 -
Todo bien
Repair Quality - 5.0/5.0 -
Isieron.un.buentrabajo.amicarro.que.bien.
Customer Service - 5.0/5.0 -
Todobie.micarro.quedobien.
Returned Clean
My Experience - 5.0/5.0 -
I received regular updates about my vehicle. It looks completely brand new! Jhon is an excellent service manager.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs went over the estimated date but communication was clear my car is back beautiful and the workers were great. It was overall a great experience
My Experience - 5.0/5.0 -
This is my second time having my vehicle at Caliber and both times it was worth the job. Great service, very professional and time efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication with each step of the repairs being done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Steven was extremely polite and professional and efficient with my repairs. He explained everything step by step to help me understand the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Steven was excellent and the work was perfect
My Experience - 5.0/5.0 -
Thank you Steven who helped me with everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you for a good job
My Experience - 5.0/5.0 -
Jon communicated daily and kept me up to date with the repairs on my vehicle . I appreciate the Calibere collison team. The customer service team answered the phone in a timely manner too so thank you again
Likely to Recommend - 3.0/5.0 -
I think the telpone system does not work well and the texting does not always provide sufficient detail on a delay. This may be due to the nature of when replacement parts can be gotten.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Mat not sealed. No Equinox brand. No call from them.
Customer Service - 2.5/5.0 -
No communication but at the first time. Nice man
My Experience - 5.0/5.0 -
Very satisfied with my repair, and Jhon was a great guy to work with and making sure my service was done. Stayed in contact with me and explain every step. I really appreciate Jhon for his great customer service to me from start to finish. Thank you for taking care of my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was Great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job in communicating the repairs and timeline. They didn't compromise on any parts or replacements.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was great for both the initial explanation of the work and status updates. Jhon was knowledgeable and trustworthy.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Good customer service.