Caliber - Independence

4.7 (582reviews)
92%
12100 E US Highway 40,  Independence,  MO  64055

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (582)

My Experience

Very great communication and wonderful people. Very fast service I was shocked I got my car back so quick. They cleaned my car up so well she looked beautiful when I got her back. Thank you

Likely to Recommend

Repair Quality

Did a very good job. Happy with the result

Customer Service

Did a very good job. Very pleased with results

Returned Clean

My Experience

Very good customer service enjoy talking to Autumn very satisfied Thank you we suggest other customers to your location

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was fortunate turn of events that brought us together your support group was the best I would have them over for burgers anytime and the car turned out great Thanks too all that helped Kerry ~ Dorothea

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome job, professional staff.

My Experience

I am very happy with the repair. Will definitely recommend Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent repair results. Great communication with regular updates on repair status. On time & under budget. Staff is excellent with a sense of urgency in making the customer feel comfortable and informed.

My Experience

From start to finish it went great. Will was very helpful and did a great job. The emails I got updating you on the car was good as well.

My Experience

Very timely. Excellent work

Likely to Recommend

Repair Quality

They finished my job in 3 days and provided support with a rental car. The job was done professionally and accurately.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome service and communication. My car looks great. Thanks again

Customer Service

Returned Clean

My Experience

Friendly service and repairs well done. Completed sooner than originally quoted.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very friendly staff

Returned Clean

Likely to Recommend

Repair Quality

Everything went smoothly and they kept me informed with the progress

Customer Service

Everyone was very friendly and nice.

Likely to Recommend

Repair Quality

No updates unless when I called for updates. Total confusion and no communication on updates from Agent or company. Lees summit location on blue parkway provided a disappointing experience, the independence location Also was not good with communication. Will at independence was only Person that responded to me after I reached out with my dissatisfaction

Customer Service

No updates unless when I called for updates. Total confusion and no communication on updates from Agent or company. Lees summit location on blue parkway provided a disappointing experience, the independence location Also was not good with communication. Will at independence was only Person that responded to me after I reached out with my dissatisfaction

My Experience

Looks beautiful! Thank you so much for your expertise and prompt service!

Likely to Recommend

Repair Quality

Customer Service

Great service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They traded me like a valued customer

Customer Service

They treated me like a valued customer

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service