Caliber - Indian Land
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
I would recommend higher but considering they didn't know to run my car before putting cooliant in it, I almost had a overheated car. Which would have torn my engine up. Customer service is great. But I'm unsure about the mechanics. I'm lucky I caught the issue and immediately went back to have them check it out. After 15 mins of driving my car went straight down I hot on the gauge because of lack of cooliant put into a new radiator.
Repair Quality - 3.5/5.0 -
Great customer service. Time to get my car back was a week behind the original date. Also had to go back a week later because my car started to over heat. When I went back they admitted not adding the full amount of coolant to the new radiator. I'm lucky I caught it in time before my engine had permanent damage.
Customer Service - 4.5/5.0 -
Customer service was amazing, they kept me updated constantly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was an all around good experience, they took care of everything, including discussions with the insurance company, identifying the rental car and return, additional work needs and keeping me updated daily. For an unplanned event, that impacted my family's life for almost two weeks, it was a very streamlined process and I felt our needs and expectations were met on all points.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alan Leasure helped with all contact with insurance company and helped getting rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There are several issues to correct. The cameras and detection system is not functioning correctly and the seam between the drivers door front fender and hood alignment is unacceptable and the headlight washer is not working; it is like no one checkout the electrical systems. You were very fast and did a great job of keeping us informed. Also electronic customer service is great but it fails to connect to directly and learn your customer. I restore old cars as a hobby so I am familiar with repairing cars; maybe it is a good idea to give me a call and we can work this out because the car is unacceptable as it is right now. 724 207 0326
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was the best I've ever gotten. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told people about the excellent service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alan Leasure, Service Advisor, has outstanding customer service skills and went out of his way to assist me with my temporary transportation issues while my car was in the auto body shop. Thank you!
Likely to Recommend - 5.0/5.0 -
The work was was great so I would definitely recommend to my peers
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I believe communication was a little lacking. When I was told that I would receive a call by the end of the day, I had to call at the end of the day when I didn't hear anything. Not a big deal as I still rated an 8, it's simply my only complaint
Returned Clean
Likely to Recommend - 5.0/5.0 -
They took care of me. It opened up trust that I could refer friend, family, co workers and they would be in good hands. I'm grateful
Repair Quality - 5.0/5.0 -
Generous staff. Excellent customer service